Donation Processing Associate (AM)

The Salvation Army USA Central Territory; Racine (WI); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Part-time schedule

Insurance & Financial Benefits

403(b) retirement plan

Paid Time Off (pro-rated)

Job summary

The Salvation Army in Racine, WI is seeking a Donation Processing Associate to greet donors, process donations, and keep the donation area organized. The role supports truck loading/unloading, production tasks, and ensures safety and accuracy in donation tracking.

Requires a high school diploma (or pursuing), basic computer and math skills, and flexibility to work weekends/evenings. This is a part-time position with a focus on community service and donor relations.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math

Flexible schedule

Background check required

Weekend/evening availability

Education

High School Diploma

Pursuing diploma

Job description

Donation Processing Associate - The Salvation Army

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About the Role

Join our team as a Donation Processing Associate where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors andoffering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Clean and organized donation area
• Strong teamcollaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have beenimpactedby the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Location: Racine, WI

Pay Rate: $11.00/per hour

Status:Part-time, up to 25 hours per week.

Hours: 10:30am-3:30pm(Includes Saturday)

Part-Time Benefits Package

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Sick days with discretionary days