Donation Processing Associate

The Salvation Army USA Central Territory; Lafayette (IN); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical, prescription drug, dental, vision and hearing coverage

Flexible spending accounts

403(b) retirement savings plan

Employer-funded pension plan

Job summary

The Salvation Army USA Central Territory is seeking a Store Backroom Attendant in Lafayette, IN. This full-time role is essential for providing excellent customer service to donors, ensuring timely processing of donations, and maintaining organized donation areas.

Ideal candidates will have a High School Diploma and strong communication skills. The position offers comprehensive benefits including medical coverage, retirement plans, and employee discounts while promoting a positive workplace culture.

Qualifications

• Must be available for a flexible schedule including weekends, holidays and evenings.
• Ability to pass pre-employment background check.
• Ability to regularly lift and move up to 50 pounds.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.

Skills

Strong English communication skills

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

Store Backroom Attendant - The Salvation Army

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location: Lafayette, IN

Pay: $14 per hour

Job Type: Full-time

Schedule: 38 hours per week, including evenings, weekends, and holidays as scheduled

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees
• Employee Discount

About the Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Positive donor feedback
• Clean and organized donation area
• Meeting daily production goals
• Strong team collaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.