Donation Logistics & Customer Service Specialist

Goodwill Industries of Central Oklahoma,; Yukon (OK); On-site; CAD 23,000 - 31,000; Full time

Benefits offered by this job

RISE program

Job summary

Goodwill Industries of Central Oklahoma seeks individuals to support our mission of helping people overcome employment challenges. We offer more than a job—joining us means doing good for the community and yourself.

Donations and contract services fund programs providing training and supportive services for greater independence. ESSENTIAL JOB FUNCTIONS include transporting donated goods from customer vehicles and GICO trucks, greeting customers, keeping areas neat, and maintaining equipment.

Qualifications

• GED or equivalent preferred.
• Demonstrates experience in areas of customer service or interaction preferred.
• Clear communication with supervisor, drivers and customers.

Responsibilities

• Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers.
• Greets public in professional, cheerful manners, and provides customers with detailed written receipts.
• Keeps work and public areas neat, clean and orderly.
• Maintains GICO equipment and property in good working condition and follows quality control standards.
• Opens, closes and secures ADC at the end of shift.
• Prepares and submits daily activity reports, tallies and inventories as assigned.
• Reviews safety policies, adheres to safety rules and attends safety training.
• Abides by policies and procedures as set forth by management.
• Performs other duties as required.

Skills

Clear communication

Customer service experience

Read and complete paperwork

Education

GED or equivalent preferred

Job description

Goodwill Industries of Central Oklahoma seeks individuals to support our mission of helping people overcome employment challenges. We offer more than a job—joining us means doing good for the community and yourself.

Donations and contract services fund programs providing training and supportive services for greater independence. ESSENTIAL JOB FUNCTIONS include transporting donated goods from customer vehicles and GICO trucks, greeting customers, keeping areas neat, and maintaining equipment.