Donation Collection Specialist with Flexible Scheduling

Americas-Thrift-Store; Alabaster (AL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

On-demand pay

Flexible scheduling

Mon-Fri day shifts

Medical insurance

Dental insurance

Employee discounts

Paid time off

Career growth opportunities

Job summary

America's Thrift Stores is seeking a Team Member - Transportation to support the safe collection, transportation, and handling of donated goods. You will assist with residential and donation-site pickups, loading and unloading, route navigation, and maintaining clean, organized sites.

As a frontline representative, you’ll deliver excellent donor service, promote our mission, and work with the Driver to ensure efficient routes, safety, and accuracy in records and progress.

Qualifications

• Must be 18 years or older and able to pass a background check.
• Strong customer service skills are essential.
• Ability to collaborate effectively with team members and maintain records.

Responsibilities

• Assist the Driver with collecting donations from box sites and donor homes.
• Deliver exceptional customer service to donors and customers.
• Support the Driver with navigation during routes and pick-up operations.
• Effectively communicate our mission and goals to donors and customers.
• Foster and maintain positive relationships with donors and the public.
• Contribute to the upkeep and management of donation box sites and routes.
• Collaborate with the Driver on route development and placement of donation boxes and trailers.
• Ensure donation sites and routes are clean and organized according to company standards.
• Help the Driver with accurate record-keeping and tracking of routes and donations.
• Work with the Driver to safely and efficiently load and unload trucks and trailers.
• Adapt to working in various weather conditions, including heat, cold, and wet environments.
• Other duties as assigned by management.

Skills

Customer service

Team collaboration

Record keeping

Multi-tasking

Safety awareness

Physical stamina

Job description

America's Thrift Stores is seeking a Team Member - Transportation to support the safe collection, transportation, and handling of donated goods. You will assist with residential and donation-site pickups, loading and unloading, route navigation, and maintaining clean, organized sites.

As a frontline representative, you’ll deliver excellent donor service, promote our mission, and work with the Driver to ensure efficient routes, safety, and accuracy in records and progress.