Donation Center Attendant-Kirby Parkway

Memphis Goodwill INC; Germantown (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill INC invites applications for a Donation Center Attendant at Kirby Parkway in Germantown, TN. The role supports donor engagement, donation intake, and site upkeep while upholding safety standards in a fast-paced environment.

Responsibilities include greeting donors, counting donations, organizing items, maintaining inventory accuracy, and assisting with transport tasks as needed. Training and adherence to Goodwill policies are provided.

Responsibilities

• Ensures 100% donor and customer delight.
• Greets donors promptly, explains donation process and issues receipts.
• Maintains accurate daily counts of donations.
• Breaks down donations into categories and organizes stock.
• Keeps ADC site clean, safe, and stocked.
• Supports Transportation team with equipment delivery/pickups when needed.
• Adheres to policies and safety procedures; reports hazards.
• Communicates with trainers and leadership on opportunities found on the ADC site.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Donation Center Attendant-Kirby Parkway

Kirby Parkway ADC Non-Dis Manual Labor Kirby Parkway ADC, Germantown, TN, US

3 days ago Requisition ID: 4547

Salary Range: $12.50 To $12.50 Hourly

• Ensures 100% donor and customer delight.
• Greets donors in a prompt, friendly, and courteous manner within 10 seconds; ensures that donor understands that unloads donations from vehicles, offer tax receipts and maintain accurate daily counts of donations.
• Responsible for the stewardship of all donated items ensuring that donations remain property of Memphis Goodwill, and that donations are not use in a personal nature as they are guided through the Goodwill river.
• Breaks down donations into categories.
• Maintains drive-through and ADC site in accordance with image and safety standards.
• Responsible for ordering and maintaining supplies in an efficient manner. Responsible to secure and appropriately use those supplies.
• Adheres to all Memphis Goodwill and personnel policies and procedures; follows good safety and security practices, including reporting safety hazards and injuries to the operations leadership team and/or risk management.
• Ensures proper accuracy of donor tracking and counts.
• Ensures proper use and accurately reporting of on-hand equipment.
• Works in a safe manner, adheres to proper handling of material movement equipment and communicates any safety hazards or concerns.
• Whenever possible; assist the Transportation team with the delivery and pick up of equipment both full and empty.
• Responsible for performing these and all assigned duties within the framework of our Guiding Principles.
• C ommunicates with trainers and leadership on opportunities found in the ADC site and supports ADC peers on specific duties as needed on the ADC or requested by leadership.
• May be asked to participate in activities outside of Goodwill.
• Attend in-service and related training as assigned by team leader coach.
• Other duties as assigned by ADC or Operations Leadership.