Donation Center Attendant — Customer Service & Sorting

Goodwill Industries - Knoxville; Tennessee; On-site; USD 14,000 - 18,000; Part time

Benefits offered by this job

20% discount at stores

403B plan

Job summary

Goodwill Industries--Knoxville, Inc. is seeking a part-time Retail Donation Attendant in Loudon, TN. You will greet donors, unload donations, sort items, and assist customers with donations. The role requires flexibility to work nights and weekends and to pass a pre-employment drug screen.

Responsibilities include receiving donations, ensuring items are sorted properly, and maintaining a clean donation area while delivering friendly customer service to donors and shoppers alike.

Qualifications

• Interpersonal skills: resolves conflicts, listens, keeps emotions in check.
• Oral communication: speaks clearly, asks questions when needed.
• Attendance/punctuality: consistently on time.
• Ethics: respectful, keeps commitments, acts with integrity.
• Organizational support: follows policies and supports goals.
• Mathematical skills: basic arithmetic across units.

Responsibilities

• Receive donations: greet donors, accept and unload donated items.
• Sort donations into proper categories and hold in bins.
• Assist customers with donations and disposal of recyclable materials.
• Maintain clean donation center area and safe surroundings.
• Provide positive customer service and thank donors.
• Work a flexible schedule including nights and weekends.

Skills

Interpersonal Skills

Oral Communication

Attendance/Punctuality

Ethics

Organizational Support

Mathematical Skills

Job description

Goodwill Industries--Knoxville, Inc. is seeking a part-time Retail Donation Attendant in Loudon, TN. You will greet donors, unload donations, sort items, and assist customers with donations. The role requires flexibility to work nights and weekends and to pass a pre-employment drug screen.

Responsibilities include receiving donations, ensuring items are sorted properly, and maintaining a clean donation area while delivering friendly customer service to donors and shoppers alike.