Donation Center Associate Keyholder - Elkhart - FT

Goodwill-Industries; Elkhart (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill-Industries in Indiana is seeking a Donation Center Associate to provide a positive donor experience while efficiently receiving, sorting, and pricing donated items. You will help maintain an organized, safe, and productive donation center and support daily operations under the Donation Center Manager.

The ideal candidate can read and write, perform basic math, lift up to 50 lbs, and travel to different job sites as needed.

Qualifications

• Experience in retail or donation centers preferred.
• Able to read, write, and perform simple math.
• Strong interpersonal skills to interact with donors and coworkers.
• Physically capable of lifting up to 50 lbs and standing for long periods.

Responsibilities

• Greet donors at the Donation Drive-Thru, professionally unloading and handling donations.
• Efficiently process donations by sorting, pricing, and placing items in staging areas.
• Maintain a clean, organized, and safe donation center environment.
• Open and close the facility following standard operating procedures.
• Assist with loading and unloading trucks and managing supplies as needed.

Skills

Customer service

Communication

Math skills

Lifting 50 lbs

Attention to detail

Job description

Job Objective:To provide a positive donor experience by providing exceptional customer service while efficiently receiving, pricing, and sorting donations. Support the overall operations of a fast-paced Donation Center to maintain an organized and productive environment. This position reports to the Donation Center Manager who evaluates performance annually.In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.Essential Job Functions:Greet and assist donors at the Donation Drive-Thru, professionally unloading and handling donations while placing them in the appropriate staging area.Efficiently process donations by sorting, sizing, hanging, and accurately pricing items before moving them to designated staging areas.Help maintain a secure and safe environment for both employees and donors, ensuring compliance with safety protocols.Open and close the facility following standard operating procedures.Manage supply orders and request trucks as needed to support operations.Assist with loading and unloading trucks to facilitate the movement of merchandise .Keep the donation center clean, organized, and running efficiently.Other duties as assigned by supervisor.Required Education and Skills:Basic knowledge of current clothing, shoe styles, furniture, toys, wares, brand names, materials, and pricing.Ability to read, write, and perform simple math calculations.Strong decision-making skills with the ability to make quick and accurate judgments.Excellent interpersonal skills to interact professionally with donors, customers, and coworkers.Effective verbal and written communication skills.Ability to follow standard retail procedures and operational guidelines.Ability to pass a criminal background check and drug screen.Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.Qualifications:Authorized to work in the United States.Flexible availability.Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.Ability to effectively and safely use standard office and light industrial equipment.