Donation Center Associate: Customer Care & Sorting

Goodwill Of The Great Plains; Sioux Falls (SD); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Personal Day

Birthday Day Off

6 Paid Holidays

Health insurance after 30 days

Dental Insurance after 30 days

Vision Insurance after 30 days

Job summary

Goodwill of the Great Plains is seeking a Donation Associate in Sioux Falls. This regular position involves receiving donated merchandise and performing initial presort of materials to support store operations.

The role emphasizes outstanding customer service, adherence to safety procedures, and teamwork. Compensation includes benefits and a pay rate of $15.00 hourly, with opportunities to grow within the organization.

Qualifications

• Ability to learn how to safely operate pallet jack and/or forklift.
• High school diploma or GED preferred, but not required.

Responsibilities

• Accept donations from the public in a respectful, courteous, safe, and efficient manner.
• Provide excellent customer service, including thanking each donor and offering to fill out donation receipts.
• Follow store protocol for accepting donated items and inform donors when items cannot be accepted.
• Presort donated materials and move to assigned areas.
• Load and unload materials by hand, pallet jack, hand truck or forklift after certification is attained.
• Push or pull carts, racks and crates to and from dock areas and production or retail spaces.
• Price, sort, test, and hang donated materials as needed.

Skills

Customer service

Safety awareness

Education

High school diploma or GED

Tools

Pallet jack

Forklift

Job description

Goodwill of the Great Plains is seeking a Donation Associate in Sioux Falls. This regular position involves receiving donated merchandise and performing initial presort of materials to support store operations.

The role emphasizes outstanding customer service, adherence to safety procedures, and teamwork. Compensation includes benefits and a pay rate of $15.00 hourly, with opportunities to grow within the organization.