Donation Attendant Store

Goodwill of Central and Coastal Virginia in; Glen Allen (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Donation Attendant to support its mission by assisting customers with donated goods. This role involves providing excellent customer service, accurately sorting donations, and maintaining a safe and organized work environment. Ideal candidates will possess strong communication skills and a commitment to customer satisfaction. With no previous experience required, this is a fantastic opportunity to join a team dedicated to making a positive impact in the community. If you are eager to contribute to a meaningful cause and enjoy working in a dynamic environment, this position is perfect for you.

Qualifications

• High School Diploma or GED preferred; will consider a combination of education and experience.
• No previous experience required.

Responsibilities

• Assist customers with donations by greeting donors and helping unload their vehicles.
• Accurately presort donations by category and label them accordingly.

Skills

Customer Service

Communication Skills

Judgment

Education

High School Diploma or GED

Job description

Position: Donation Attendant Store (Finance)

Position Summary

Contribute to Goodwill's mission by assisting customers with donated goods. Responsible for the timely, accurate, and safe pre-sorting of donations.

Essential Duties

1. Provide prompt, efficient, and courteous service to all customers, internal and external.
2. Assist customers with donations by greeting donors and helping unload their vehicles carefully to avoid damage.
3. Accurately presort donations by category and label them accordingly.
4. Safely, efficiently, and accurately load trailers.
5. Maintain a clean and organized work environment to ensure safety for associates and customers.
6. Ensure the security of company assets and report any security or theft issues immediately.
7. Follow department policies and procedures.
8. Communicate directly and regularly with supervisors about donation area and customer issues.
9. Represent Goodwill positively by adhering to dress code and personal hygiene standards.
10. Exercise sound judgment in customer interactions to benefit both customers and Goodwill.

Supervisory Responsibilities

This position does not include supervisory responsibilities.

Qualifications

• High School Diploma or GED preferred; will consider a combination of education and experience.
• No previous experience required.
• No professional certifications needed.
• No driving required for this role.
• Must pass a criminal background check.

Core Competencies

Living the Values, Results Orientation, Customer Focus, Communication Skills, Job Knowledge

Safety and Security

Follow Goodwill's safety policies and procedures. Be familiar with and adhere to the Privacy Policy regarding Confidential Information.

Physical Demands and Work Environment

• Lift up to 50 pounds; frequently lift or carry objects weighing up to 25 pounds.
• Work in a moderate environment with occasional exposure to extreme conditions.
• Availability to work evenings and weekends as needed.

Goodwill is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to protected characteristics.

For accommodations during the application process, contact the recruiting team at 804-745-6300 or [e-mail]. All information will be kept confidential.

Applicants using Assistive Technology are encouraged to apply via our Indeed job board.