Donation Attendant - Redondo Beach

The Salvation Army USA Western Territory; Redondo Beach (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Donation Attendant to manage the donation area, assist donors, and ensure proper handling of items. You will work outdoors and indoors as needed, maintaining a courteous, organized, and efficient operation in the Retail department.

Key responsibilities include processing donations, issuing receipts, and supporting truck loading while following dress code and safety guidelines.

Qualifications

• High School diploma or equivalent required.
• Strong communication and interpersonal skills are essential.
• Previous experience in customer service is beneficial.

Responsibilities

• Assist donors in removing items from their vehicles and provide receipts.
• Maintain and clean the donation area at the start and end of each shift.
• Appear neatly dressed in accordance with dress code policy.
• Sort donated material into proper containers and stack as directed by Supervisor.
• Assist drivers with loading donations onto trucks as needed.
• Inform Supervisor of items or supplies that are running low.
• Secure the donation area at the end of each shift.
• Maintain positive relations with store managers.
• Perform other duties as assigned by Supervisor.

Skills

Communication

Customer service

Teamwork

Education

High School diploma or equivalent

Job description

JOB TITLE: DONATION ATTENDANT

PAY RATE: $16.90/hr.

DEPARTMENT: RETAIL

STATUS: FULL-TIME

IMMEDIATE SUPERVISOR: STORE MANAGER

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

ESSENTIAL JOB DUTIES

1. Maintain and clean up the area in and around the donation trailer/pod at the beginning and end of each shift.
2. Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy.
3. Courteously assist the donor in the removal of all donated items from the donor's vehicle and provide receipt.
4. Maintain all reports and paperwork as instructed by the Supervisor.
5. Separate and sort all donated material into the proper containers, and properly stack material as instructed by Supervisor.
6. Assist TSA drivers/PAs with loading donations on to trucks as necessary.
7. Inform Supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)
8. At the end of each shift, the Donation Attendant must secure and lock the area
9. Maintain good working relations with property or store managers.
10. Other duties and responsibilities as may be assigned, from time to time, by Supervisor.

Work Environment

The position is located outdoors but can be indoors as well. The environment includes noisy background, exposure to outdoor elements including air dust, debris, dirt, etc.

QUALIFICATIONS

• High School graduate or equivalent required
• Ability to communicate effectively with employees and donors
• Ability to work independently with minimum supervision
• Ability to provide good customer service to donors. Previous customer service experience preferred.
• Team Player – Works well as a member of a group

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, stoop, crouch, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects up to 75 lbs. with or without assistance.
• Ability to perform various repetitive motion tasks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.