Donation Attendant - PT

Goodwill Industries International, Inc.; Apache Junction (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to community impact and personal growth. As a vital team member, you'll enhance customer experiences while managing donations and ensuring safety standards. This role offers the chance to develop your skills in a supportive environment, where collaboration and innovation are at the forefront. Enjoy a comprehensive benefits package and opportunities for career advancement as you contribute to a mission that empowers individuals and strengthens families. Embrace the chance to make a difference in your community while building a rewarding career.

Benefits

5 Medical Plans

Employer Funded Health Reimbursement Account

3 Dental Plans

Vision Plan

401K

Employer Paid Life Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

Qualifications

• Excellent customer service skills required for interacting with donors.
• Ability to operate a forklift after certification.

Responsibilities

• Accept donations and provide outstanding customer service.
• Maintain organization of merchandise and production room.

Skills

Customer Service Skills

Forklift Operation

English Proficiency

Job description

locations Apache Trail Store (Apache Junction, Arizona)

10603 E Apache Trail Suite 101 Apache Junction Arizona, 85120, [phone]

Position Description:

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Starting Pay: $15.00 / Hour

Essential Duties and Responsibilities:

Accepts all donations from customers, providing outstanding customer service. Responsible for correctly labeling Gaylords. Ensures that a receipt is offered to each donor, regardless of the size of the donation. Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer. Writes up sales tickets and sold signs for furniture, electrical, and other large items. Assists customers with loading and unloading furniture or other items to and from vehicles. Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards. Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed. Safely operates pallet jack and walkie stacker. Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Provides floor care duties at a retail store, as needed. Required to cross train in other store positions as business needs. Maintains regular and consistent in-person attendance. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned.

Key Values/Enabling Attributes:

• Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
• Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
• Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
• Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
• Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills):

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.