Donation Attendant - Phoenix Main

The Salvation Army USA Western Territory; Phoenix (AZ); On-site; USD 14,000 - 19,000; Part time

Job summary

The Salvation Army USA Western Territory is seeking a Donation Attendant at the Phoenix Main Store. This part-time role covers 20 hours per week with a pay rate of $16 per hour, supporting the donation intake area and customer/service operations in our retail environment.

The position emphasizes teamwork, reliability, and adherence to safety and paperwork requirements, with responsibilities including donor receipts, area maintenance, and coordination with staff and drivers.

Qualifications

• High School diploma or GED required.
• Must pass background check (Criminal History and Sex Offender Registry).
• Ability to read and write and to understand and follow instructions.
• Ability to communicate effectively with management, staff, customers, and donors.

Responsibilities

• Maintain and clean the Donation trailer/pod area at start and end of shift.
• Assist donors with receipt of donations and provide receipt.
• Maintain reports and paperwork as directed by Supervisor.
• Sort donated materials into proper containers and stack as instructed.
• Assist TSA PA/Drivers with loading donations onto trucks as needed.
• Notify supervisor of needed items before running out.
• Secure and lock Donation trailer/pod at end of shift.

Skills

Reading & writing

Communication

Follow instructions

Customer service

Teamwork

Education

High School diploma/GED

Job description

Description

Donation Attendant - Part Time/20 hours per week - $16/hour

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to \"Do The Most Good\" at our Phoenix Main Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

As our enthusiastic and hardworking DONATION ATTENDANT, you will be responsible for (but not limited to):

Maintaining and cleaning up the area in and around the Donation trailer/pod at the beginning and end of each shift

• Assisting the donor in the receipt of donated items from the donor and provide receipt


• Maintaining all reports and paperwork as instructed by Supervisor


• Separating and sorting all donated material into the proper containers, and properly stack material as instructed by the Supervisor


• Assisting TSA PA/Drivers with loading donations on to trucks as necessary


• Informing the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)


• Securing and locking Donation trailer/pod at the end of each shift

Qualifications to be considered for this position:

• High School diploma/GED


• Must pass background check, which will include Criminal History and Sex Offender Registry.


• Ability to read and write and to understand and follow both written and verbal instructions


• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.


• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.


• Ability to move product up to 75lbs.


• Ability to perform various repetitive motion tasks.


• Must be able to perform duties with or without reasonable accommodation

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.