Donation Attendant - Chino

The Salvation Army USA Western Territory; Chino (CA); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee discounts

Employee referral bonuses

Monthly management incentive bonus

Medical, dental, and vision

Retirement plan

AFLAC

Employee Assistance Program (EAP)

Job summary

A community-focused charity is seeking a dedicated Donation Attendant for their Chino Thrift Store. In this role, you will maintain the donation area, assist donors, and ensure proper organization of donated materials. The ideal candidate should have a High School diploma, effective communication skills, and the ability to work well in a team. A flexible schedule is required, as the store operates every day. Join us in making a positive impact in the community.

Qualifications

• Must pass background check, including criminal history.
• Ability to understand and follow verbal and written instructions.
• Ability to communicate with management, employees, customers, and donors.

Responsibilities

• Maintain and clean the donation area at the start and end of each shift.
• Assist donors in receiving and providing receipts for donations.
• Sort and separate donated items as instructed.

Skills

Effective communication

Teamwork

Problem-solving

Education

High School diploma or GED

Job description

About the ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program that assists men and women in completing our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs, and the organization depends on their diligence and devotion.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through the commitment to "Do The Most Good" at our Chino Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem‑solving, and teamwork skills, while contributing to the success of our Program and its participants.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Employee discounts
• Employee referral bonuses
• Monthly management incentive bonus
• Medical, dental, and vision
• Retirement plan
• AFLAC
• Employee assistance program (EAP)

Position: Donation Attendant

As our enthusiastic and hardworking DONATION ATTENDANT, you will be responsible for (but not limited to):

• Maintaining and cleaning up the area in and around the donation trailer/pod at the beginning and end of each shift
• Assisting the donor in the receipt of donated items and providing receipt
• Maintaining all reports and paperwork as instructed by the supervisor
• Separating and sorting all donated material into the proper containers and properly stacking material as instructed by the supervisor
• Assisting TSA PA/Drivers with loading donations on to trucks as necessary
• Informing the supervisor of needed items prior to running out (e.g., brooms, receipts, totes, carts, etc.)
• Securing and locking the donation trailer/pod at the end of each shift

Qualifications to be considered for this position

Qualifications:

• High School diploma or GED required
• Must pass background check, which includes criminal history and sex offender registry
• Ability to read and write, and to understand and follow written and verbal instructions
• Ability to communicate effectively with management, fellow store employees, customers, and donors

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts
• Ability to move product up to 75 lbs
• Ability to perform various repetitive motion tasks
• Must be able to perform duties with or without reasonable accommodation

Schedule

Our stores operate 7 days per week. Work schedules are determined by management, and employees must be flexible to ensure adequate store coverage. Full‑time associates may be scheduled to work any full‑time shift, including evenings, weekends, and holidays.

COVID‑19 Policy

The Salvation Army will comply with all governmental orders and contractual obligations related to COVID‑19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions on religious or medical grounds when available.

Pay Rate

$16.50 per hour

Behaviors

• Dedicated – Devoted to a task or purpose with loyalty or integrity
• Team player – Works well as a member of a group
• Enthusiastic – Shows intense and eager enjoyment and interest

Motivations

• Growth Opportunities – Inspired to perform well by the chance to take on more responsibility
• Job Security – Inspired to perform well by the knowledge that your job is safe
• Self‑Starter – Inspired to perform without outside help

Education

High school or equivalent (preferred).

Experience

Warehouse / Receiving / Customer Service / Retail (preferred).

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.