Donation Attendant - Jonesborough, TN

Goodwilltnva; Green Hill (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

4 weeks PTO

Health, dental and vision insurance

Employee discount

Growth opportunities

Mission-driven work

Job summary

Goodwill Industries of Tenneva is seeking Donation Attendants to welcome donors, help unload donations, and ensure safe and efficient handling at the donation site.

You will greet donors, sort items, issue receipts, assist truck drivers, and uphold safety and ethics standards while working in varying outdoor conditions. A high school diploma or GED is preferred, with one year or less of related experience encouraged to apply.

Qualifications

• Excellent customer service and communication skills.
• Dependable, self-motivated, and able to work independently.
• Ability to stay organized and efficient in a fast-paced environment.
• Capable of standing, bending, reaching, and lifting up to 50 pounds regularly.
• Comfortable working in varying outdoor weather conditions.

Responsibilities

• Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
• Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
• Issue donation receipts and maintain accurate records of donors daily.
• Sort donated items by category and place them in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site at all times.
• Assist truck drivers with loading and unloading donations as needed.
• Work in various donation center locations as assigned.
• Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.
• Report potential losses or safety concerns promptly to leadership.

Skills

Customer service

Communication

Dependable

Organization

Stamina/Physical fitness

Education

High School Diploma or GED

Job description

Do you enjoy working outdoors, helping people, and being part of a mission-driven organization? Goodwill Industries of Tenneva is hiring Donation Attendants to join our team!

Our Donation Attendants are the first point of contact for donors, providing friendly service, helping unload donations, and ensuring items are handled safely and efficiently. Every day, your work helps support Goodwill’s mission of changing lives through employment, education, and training.

What You’ll Do

• Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
• Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
• Issue donation receipts and maintain accurate records of donors daily.
• Sort donated items by category and place them in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site at all times.
• Assist truck drivers with loading and unloading donations as needed.
• Work in various donation center locations as assigned.
• Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.
• Report potential losses or safety concerns promptly to leadership.

What We’re Looking For

• Excellent customer service and communication skills
• Dependable, self-motivated, and able to work independently
• Ability to stay organized and efficient in a fast-paced environment
• Capable of standing, bending, reaching, and lifting up to 50 pounds regularly
• Comfortable working in varying outdoor weather conditions
• High school diploma or GED preferred
• One year or less of work experience required — retail, warehouse, or customer service experience a plus
• Strong judgment and professionalism when interacting with the public and coworkers

Why Join Goodwill Tenneva?

• 4 weeks of paid time off (for full time employees after introductory period)
• Medical, dental, and vision insurance
• Employee discount at Goodwill stores
• Opportunities for growth and advancement
• A meaningful mission - your work supports programs that change lives through the power of work
  
• A supportive, mission-focused team environment

At Goodwill, every sale helps fund programs that empower people through work and training. Join us and be part of something bigger than just a job.

Goodwill Industries of Tenneva is an Equal Opportunity Employer.