Donation Attendant Gainesville FT

Goodwill of Greater Washington; Gainesville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill of Greater Washington is seeking Donation Attendants who will assist donors and ensure a welcoming atmosphere. This active role includes customer service, handling donations, and maintaining cleanliness. The position offers professional growth and robust benefits.

Benefits

Same-day pay

Accrued personal time off (PTO)

Paid holidays

Medical, dental, and vision coverage

Pet insurance

Employee discounts

403(b)/401(k) plan with company match

Qualifications

• Previous customer service experience required.
• Ability to lift up to 50 pounds frequently.

Responsibilities

• Provide excellent customer service to all internal and external guests.
• Accurately record donations and sort items into categories.
• Maintain a clean donation area and uniform appearance.

Skills

Customer Focus

Time Management

Effective verbal communication

Education

High school diploma or equivalent

Job description

Overview

Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.

Goodwill offers exciting opportunities for professional growth and robust benefits, including same-day pay, accrued personal time off (PTO), paid holidays, premium pay for certain holidays, basic life insurance, short/long term disability benefits, medical, dental, and vision coverage for individuals and families, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). A 403(b)/401(k) plan with company match is available after 1 year.

Responsibilities

Essential Competencies:

• Action Oriented
• Customer Focus
• Composure
• Time Management

Essential Duties and Responsibilities:

1. Provide excellent customer service to all internal and external guests.
2. Create a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
3. Accurately record donations.
4. Ability to independently lift up to 50 pounds.
5. Operate manual and/or power equipment safely, depending on location.
6. Keep donation area clean and free of debris.
7. Complete donor receipts and offer a copy to the donor.
8. Sort donated items into designated categories.
9. Follow safety and security practices, reporting hazards, hazards, and injuries to management.
10. Maintain a clean, neat uniform and appearance.

Other Duties and Responsibilities:

1. Assist truck and driver helper with loading/unloading donations.
2. Perform general housekeeping duties as needed.
3. Perform other duties as directed.

Qualifications

Required Qualifications:

• Previous customer service experience.
• Ability to provide exceptional service to customers and internal staff.
• Ability to read, write, and understand basic instructions in English.
• Effective verbal communication skills.
• Ability to walk, stoop, stand, bend, kneel, and climb for up to 7 hours during an 8-hour shift.
• Ability to lift up to 50 pounds frequently.

Preferred Qualifications:

• At least six months of previous work experience.
• High school diploma or equivalent.
• Ability to work well in a team.
• Experience in warehouse operations.
• Experience with pallet packing and forklift operation.
• Basic computer skills.
• Multilingual with proficiency in English.