Donation Attendant Full Time

Goodwill Industries International, Inc.; Walnut Creek (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Retirement fund

Professional development training

Commuter benefits

Flexible spending account

Mental health + wellbeing program

Job summary

Goodwill of the San Francisco Bay located in Walnut Creek, CA, is hiring for positions at our donation and retail operations. The role emphasizes outstanding customer service, accurate labeling, donor receipts, safety, and teamwork in a fast-paced environment.

Responsibilities include processing donations, assisting customers with loading, maintaining product placement, and operating material-handling equipment. Full-time, benefits-eligible with opportunities for growth within the organization.

Qualifications

• Excellent customer service skills.
• Must pass forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age.
• Ability to pass a background check and drug screen, where applicable.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Label Gaylords correctly.
• Offer receipts to each donor for donations.
• Inquire about hazardous items and provide disposal locations.
• Write up sales tickets and signs for furniture and large items.
• Assist customers with loading/unloading furniture or other items.
• Maintain merchandise placement and production room organization per PPM standards.
• Load/unload merchandise from trucks or trailers as needed.
• Operate pallet jack and walkie stacker safely.
• Conduct daily safety inspections on equipment.
• Follow safety rules and use appropriate safety equipment.
• Provide floor care at the retail store as needed.
• Cross-train in other store positions as needed.
• Maintain regular, in-person attendance.
• Perform other related duties as assigned.

Skills

Excellent customer service skills

Forklift certification

English proficiency

Age 18+

Background check / drug screen

Job description

2536 N. Main Street Walnut Creek California, 94957, Pay Range Minimum $16.90

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Performs other related duties, as assigned.

Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Qualifications

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families.

Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values.

Together, we create an inclusive and welcoming environment for each other.

With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged.

Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.