Donation Attendant - FT

Goodwill of the Olympics & Rainier Region; Ellensburg (WA); On-site; USD 22,000 - 25,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Ellensburg, WA is seeking a Full Time Donation Attendant. The role involves processing and sorting donations, providing donor receipts, and supporting truck unloading.

The position requires maintaining clean donation areas, learning pallet use, and delivering quality customer service to donors. This is a full-time on-site opportunity at our Ellensburg store.

Qualifications

• Experience handling donations and customer interactions.
• Ability to sort and process donations accurately.
• Willingness to learn pallet use and equipment as needed.

Responsibilities

• Accept donations and issue receipts as necessary.
• Keep donation areas clean and organized.
• Training on Gaylord and pallet use will be provided.
• Assist in unloading/loading of trucks and/or trailers.
• Provide excellent donor service and receipts when requested.
• Maintain records and deliver them to supervisors or drivers as scheduled.
• Exercise good judgement in determining acceptable donations.

Skills

Customer service

Sorting donations

Record keeping

Unloading/loading donations

Attention to detail

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.
To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Ellensburg, WA store is seeking a Full Time Donation Attendant!

Hourly Rate: $17.13 per hour

Position Summary

As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.

Essential Duties and Responsibilities

The Donation Attendant responsibilities include the following and other duties as assigned:

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor's vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.