Donation Attendant - FT

Goodwill of the Olympics & Rainier Region; Centralia (WA); On-site; USD 32,000 - 39,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Centralia, WA, is hiring a Full Time Donation Attendant. You will be part of the Goodwill production team, responsible for processing and sorting donations from the community and providing receipts where needed.

The role emphasizes strong customer service, attention to donation quality, and maintaining clean donation areas. Training on Gaylord and pallet use will be provided as part of the onboarding process.

Qualifications

• Exceptional customer service skills.

Responsibilities

• Accepting donations from donors and issuing receipts as necessary.
• Keeps donation indoor/outdoor areas clean, neat, and free of debris.
• Training on Gaylord and pallet use will be provided.
• Assists in the unloading/loading of trucks and/or trailers.
• Must greet donors, carry donations, and provide donor receipts when requested.
• Determine which donations are acceptable and communicate decisions politely.
• Maintains all required records and delivers them to supervisors or drivers.

Skills

Customer service

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Centralia, WA store is seeking a Full Time Donation Attendant!Hourly Rate: $17.13 per hourPosition Summary: As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.Essential Duties and Responsibilities: The Donation Attendant responsibilities include the following and other duties as assigned:

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.