DOME Experience Pilot: Immersive Shows & Guest Experience

Valid8 Financial, Inc.; Phoenix (AZ); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Sick time

Employee Assistance Program

Family membership to Arizona Science C

Admission Exchange Program - Year-long

Competitive hourly pay commensurate

Opportunities for professional develop

Access to state-of-the-art facilities

Dynamic team

Job summary

Arizona Science Center - Dorrance DOME in Phoenix, AZ seeks a part-time DOME Experience Pilot to support daily theater operations and content creation for immersive programs.

The role involves assisting with shows, guest services, and managing AV systems to deliver cutting-edge experiences that engage diverse audiences. The position requires a flexible schedule including evenings and weekends.

Qualifications

• Strong guest service mindset with excellent communication skills.
• Ability to remain calm, professional, and helpful in busy environments (low light, high noise, high guest volume).
• Reliable, punctual, and able to follow operational procedures and supervisor direction.
• Ability to lift up to 50 lbs and assist with moving/reconfiguring theater seating and event supplies.
• Passion for science, education, and informal learning, with a commitment to welcoming audiences of all backgrounds.

Responsibilities

• Pilot Dorrance DOME shows (start/stop sequences, basic run-of-show procedures, and in-the-moment operational support as assigned) while prioritizing guest comfort, safety, and experience.
• Ensure a positive guest experience during shows, including welcoming and settling guests, addressing guest needs during the program when appropriate, and supporting smooth exit flow at show conclusion.
• Work weekday evening and weekend shifts (daytime and evening) based on programming needs, including special events and peak attendance periods.
• Assist with ticket-taking and Dorrance DOME entry, including line management, directing guests, and supporting accessibility needs as appropriate.
• Coordinate with management to initiate program blocks, transitions, lighting & audio levels, and run of show.
• Manage and program in-house cameras, lighting, and audio throughout the venue as necessary.
• Log, track and report issues across all presentation systems and other theater amenities, such as seats, lights, doors, sound paneling and equipment.
• Assist in LED module removal and replacement as necessary.
• Monitor and maintain a variety of theatrical effects, including audio, video, and lighting effects.
• Assist with supplies setup and preparation for Dorrance DOME events as required (e.g., event materials, signage, stanchions/queue supports, basic pre-show readiness).
• Assist in maintaining cleanliness and operability of Dorrance DOME physical spaces, including seats, Flight Desk, staff office spaces, and entry/exit hallway areas; report any issues with theater amenities (seating, doors, lighting, LED panels, housekeeping needs, etc.) to management.
• Perform other duties as assigned.

Skills

Guest service mindset

Communication skills

Punctuality

Lifting 50 lbs

Follow procedures

Interest in science

Job description

Arizona Science Center - Dorrance DOME in Phoenix, AZ seeks a part-time DOME Experience Pilot to support daily theater operations and content creation for immersive programs.

The role involves assisting with shows, guest services, and managing AV systems to deliver cutting-edge experiences that engage diverse audiences. The position requires a flexible schedule including evenings and weekends.