Immersive Dome AV Technician - Live Events Expert

Cosm; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Cosm is seeking a Dome AV Operator to drive our immersive technology and create unforgettable guest experiences. You will operate multiple displays in the Cosm Dome and collaborate with Venue IT and staff to keep events running smoothly and deliver a Cosmworthy experience.

The ideal candidate has a bachelor’s degree in a relevant field and at least 3 years of live entertainment experience, plus familiarity with Windows, OBS, Blackmagic, QSYS, DMX lighting, and IP video workflows.

Qualifications

• Bachelor’s degree in IT, Computer Science, Broadcasting, Audio Production, Film, Television and Digital Media or similar relevant fields.
• At least 3 years of experience operating a live entertainment environment.
• Experience in Audio, Lighting, Broadcast, IT, and/or streaming IP video workflows.
• Familiarity with audio/visual signal flows and diagrams, and AV automation systems preferred.
• Familiarity with Windows, OBS, Blackmagic, QSYS, DMX lighting, IPTVs, Unreal, Osprey encoders.
• Excellent communication, problem-solving, and troubleshooting skills.
• Passion for hospitality, entertainment, and cool technology required.
• Any additional relevant diploma or certification, or industry experience with large venue AV technology is a plus.
• Must be enthusiastic, self-motivated, and organized.
• Strong leadership skills, an ability to remain calm under pressure.
• Must be able to work during live events, with high noise levels, and busy environments.
• Must be able to work during late nights and weekends.

Responsibilities

• Operate Cosm display systems during high-profile events, private events, and demos. Must be present and contributing during key weekend events, which often include late nights.
• Coordinate with Venue IT, Venue personnel, Technical Directors, and additional support staff to always provide a Cosmworthy experience.
• Ensure venue presentation systems are in a constant state of readiness.
• Maintain comprehensive systems knowledge to support special events, visiting artists, and guests.
• Provide routine feedback to the Cosm product development staff to advance tool functionality.
• Become an expert in an array of audio, visual, and lighting systems that all come together to deliver the Cosm Experience.
• Monitor scheduled events/demonstrations and proactively coordinate with AV Operators.
• Log and track issues across all systems with attention to detail focused on firmware and hardware functionality.
• Perform preventive maintenance including running system backups and upkeep.
• Develop custom programming of lighting, audio, and video systems to support event content.
• Anticipate challenges, stay proactive and pivot quickly under pressure to ensure smooth operations, no matter what challenges arise.
• Focus on the guest experience at all times.

Skills

Live event operations

AV/IT troubleshooting

Communication skills

Problem-solving

Leadership under pressure

Education

Bachelor’s degree in IT, Computer Science, Broadcasting, Audio Production, Film, Television and Digital Media or similar relevant fields

Tools

Windows

OBS

Blackmagic

QSYS

DMX lighting

IPTVs

Unreal

Osprey encoders

Job description

Cosm is seeking a Dome AV Operator to drive our immersive technology and create unforgettable guest experiences. You will operate multiple displays in the Cosm Dome and collaborate with Venue IT and staff to keep events running smoothly and deliver a Cosmworthy experience.

The ideal candidate has a bachelor’s degree in a relevant field and at least 3 years of live entertainment experience, plus familiarity with Windows, OBS, Blackmagic, QSYS, DMX lighting, and IP video workflows.