Domain Northside Lead officer

Priebe Security Services, Inc; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Job summary

Priebe Security Services, Inc. in Austin, TX is seeking a Domain Northside Lead Officer (Operations) to oversee security for a premier property. The role requires strong observation, customer service, and reporting skills in a high-traffic environment.

The Lead Officer will supervise posted officers, enforce protocols, perform patrols, and coordinate with property management. This is a full-time role (1st shift, weekends) offering comprehensive benefits and career advancement opportunities.

Qualifications

• At least 18 years of age
• High school diploma or GED
• Pass background check & drug test
• Meet Texas DPS Level II licensure requirements and take steps to obtain license on hire
• Professional appearance

Responsibilities

• Protect property from theft or damage and enforce property rules
• Conduct patrols and inspect protection devices and fire control equipment
• Monitor CCTV and access control systems
• Maintain control and inventory of keys and badges
• Write detailed daily reports of incidents or irregularities for customers

Skills

Foot patrol

Customer service

Report writing

Attention to detail

Communication

Education

High school diploma or GED

Texas DPS Level II licensure

Job description

Domain Northside Lead officer(Operations)

Marksman Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Job Skills / Requirements

Security Officer’s main role is to protect people, property, and proprietary information by monitoring property access and building operational systems, as well as enforcing security protocols, property rules and the law. Security Officers utilize observation skills and acute attention to detail to observe and document all activity within a designated post, provide a professional presence and exceptional customer service to employees, tenants, and visitors of the property.

Key Responsibilities

• Protect property from theft or damage, or persons from hazards or interference
• Enforce property rules and regulations designed to prevent breaches of security
• Conduct patrols of the property checking for irregularities and inspecting protection devices and fire control equipment
• Monitor CCTV, access control systems, where available
• Maintain strict control and accountability for all assigned keys and badges
• Responsible for maintenance and daily inventory of all equipment issued
• Scan checkpoint tokens to record property tours, document results via tour reporting software. Maintain 100% rate tour accuracy and completion
• Write detailed and accurate daily reports of incidents or irregularities for submission to the customer; utilize mobile tour application for reporting, where available
• Maintain a thorough knowledge and understanding of the property’s post orders; follow instructions as documented in the post orders Remain alert for the presence of unauthorized persons, trespassers, and/or security violations
• Approach suspicious persons, escort trespassers off property and call the police, if needed, following protocol for issuing a criminal trespass notice
• Assist visitors and customers by answering questions and giving directions; maintain high level of professionalism and customer service
• Exercise judgment and use discretion in dealing with emergencies and security violations encountered
• Determine whether first response should be to intervene directly (asking for assistance when deemed necessary and time allows), to keep situation under surveillance, or to report situation so that it can be handled by appropriate authority
• Follow up on all customer and management requests? Communicate effectively with Priebe Security leadership team, property management and teammates
• Duties require specialized training in methods and techniques of protecting security areas and de-escalation
• Complete all assigned training, keep required certifications current? Other duties as assigned

Essential Skills and Abilities:

• Must be able to perform rigorous foot patrol duties for an entire shift
• Essential duties require the ability to stand, stoop, bend, climb stairs, and walk for an extended period Ability to lift and move 30 lbs. unassisted
• Must possess strong customer service skills
• Must be able to operate telephones in a professional manner
• Ability to solve practical problems and deal with a variety of concrete variables in situations
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Must be able to multi-task, prioritize and work in a fast-paced environment Excellent verbal and written communication skills Proficient in the use of basic computer knowledge Strong attention to detail
• Ability to handle sensitive and confidential information

Qualifications:

• At least 18 years of age
• High school diploma or GED
• Be able to pass a background check & a drug test
• Be able to meet Texas DPS Level II licensure requirements and take all steps to obtain license, upon hire
• Professional Appearance

Education Requirements (All)

High School Diploma or GED

Additional Information / Benefits

We have an employee focused culture and provide our employees with a comprehensive benefits package, paid time off, company paid Gold's Gym membership, professional development and career advancement opportunities.

We are proud to provide superior customer service while maintaining a great work environment.

In honor of your previous Military Service, we will pay for all of your administrative licensing fees!

TX DPS #B13087

EOE/M/F/D/V

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation

This job reports to the Bob Roach

This is a Full-Time position1st Shift, Weekends.