Doll Hair Stylist — In-Store Salon Experience

Mattel, Inc.; Dallas (TX); Presencial; USD 21 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work model

Resumo da oferta

Mattel, Inc.’s American Girl Retail team seeks an Experience Associate (Doll Hair Stylist) to deliver personalized doll salon services and memorable guest experiences. You will combine hairstyling expertise with product knowledge to support guest satisfaction and drive sales.

In this role, you will work in a dynamic store environment, collaborate with team members, and participate in events while upholding safety and quality standards. Training for ear piercing is provided where applicable.

Qualificações

• Experience styling hair, particularly doll hair, preferred.
• Previous sales or customer-service experience in specialty retail or a service environment preferred.
• Experience working with children preferred.

Responsabilidades

• Deliver exceptional guest service by proactively engaging guests and creating memorable experiences that reflect Mattel’s service standards.
• Perform doll hairstyling services according to company standards and educate guests on hair care.
• Perform ear piercing services for girls and dolls after required training and certification, with proper documentation and aftercare instructions.
• Recommend salon services and products by sharing knowledge and identifying opportunities to enhance guest experience and sales.
• Maintain an organized, well-stocked service area and monitor salon supplies; communicate replenishment needs.
• Participate in salon events and demonstrations to engage guests and families.
• Collaborate with team members to maintain a positive work environment and support training of new associates.

Conhecimentos

Doll hairstyling

Guest service

Customer interaction

Sales awareness

Descrição da oferta de emprego

Mattel, Inc.’s American Girl Retail team seeks an Experience Associate (Doll Hair Stylist) to deliver personalized doll salon services and memorable guest experiences. You will combine hairstyling expertise with product knowledge to support guest satisfaction and drive sales.

In this role, you will work in a dynamic store environment, collaborate with team members, and participate in events while upholding safety and quality standards. Training for ear piercing is provided where applicable.