Dog Wellness Membership Specialist

Scenthound Jacksonville Glen Kernan, FL; Jacksonville (FL); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Training & development

Direct career growth path to other pos

Pay range inclusive of tips

Merit-based pay increases

Paid Vacation

Complimentary service membership

Job summary

Scenthound Jacksonville Glen Kernan, FL is seeking a Sales & Front Desk Associate to drive membership sales while delivering top-notch customer service to every guest. You will educate members on health and wellness, process transactions, and keep records accurate.

The role emphasizes a friendly, sales-driven mindset, reliability, and a passion for dogs. You will work in a smoke-free environment and contribute to a team focused on growth and customer satisfaction.

Qualifications

• Sales experience and confidence are required.
• Customer service experience in retail or food service is preferred.
• Comfort using computers and basic technology.
• A passion for dogs and dog health & wellness.
• Reliable transportation.
• Willingness to work in a smoke-free environment.

Responsibilities

• Drive membership sales through health and wellness education.
• Increase key KPIs by promoting memberships, service add-ons, and retail products.
• Develop membership leads and follow up with potential members.
• Answer calls, schedule appointments, and manage customer profiles.
• Manage cash drawer and daily cash handling.
• Retain memberships by meeting customer expectations and resolving concerns.

Skills

Sales experience

Customer service

Computer literacy

Dog health passion

Tools

POS systems

Job description

Scenthound Jacksonville Glen Kernan, FL is seeking a Sales & Front Desk Associate to drive membership sales while delivering top-notch customer service to every guest. You will educate members on health and wellness, process transactions, and keep records accurate.

The role emphasizes a friendly, sales-driven mindset, reliability, and a passion for dogs. You will work in a smoke-free environment and contribute to a team focused on growth and customer satisfaction.