Dog Wellness Front Desk & Membership Advisor

Scenthound South Boulder, CO; Boulder (CO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Direct career growth path to Manager

Job summary

Scenthound is hiring for a Sales & Front Desk Advisor at our South Boulder and Louisville locations in Colorado. The role focuses on scheduling appointments, greeting dogs and humans, selling memberships, and educating dog parents on overall wellness while delivering exceptional service.

We welcome both part-time and full-time applicants. Candidates should have sales and customer service experience, strong computer skills, and a passion for dogs.

Qualifications

• Sales experience and confidence are valued, especially memberships.
• Customer service experience in retail or hospitality is preferred.
• Strong communication with customers and team members.
• Ability to learn products and services to educate dog parents.
• Reliable transportation and willingness to work in a smoke-free environment.

Responsibilities

• Drive membership sales through health and wellness education.
• Increase average ticket price and rebook ratio via memberships, service add-ons, and retail.
• Develop membership leads and follow up with potential members.
• Answer phone calls, schedule appointments, and manage customer profiles.
• Manage cash drawer and daily cash handling.
• Retain memberships and resolve customer concerns.
• Maintain reception area cleanliness per standards.
• Perform other tasks as assigned by the Scenter Manager.

Skills

Sales ability

Customer service

Communication

Attention to detail

Time management

Tools

Computer proficiency

Job description

Scenthound is hiring for a Sales & Front Desk Advisor at our South Boulder and Louisville locations in Colorado. The role focuses on scheduling appointments, greeting dogs and humans, selling memberships, and educating dog parents on overall wellness while delivering exceptional service.

We welcome both part-time and full-time applicants. Candidates should have sales and customer service experience, strong computer skills, and a passion for dogs.