Dog Wellness Center Manager — Lead, Grow & Optimize KPIs

Scenthound Spanish Fork, UT; Spanish Fork (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Paid Vacation

Complimentary service membership & dog hygiene care access

Job summary

A leading pet care provider in Spanish Fork is seeking a dedicated Scenter Manager to provide strong leadership and exceptional customer service. Key responsibilities include driving membership sales, supporting team development, and ensuring the wellness and safety of dogs. The ideal candidate will possess management and customer service experience, strong communication skills, and the ability to lift heavy items. This position offers competitive compensation and opportunities for advancement.

Qualifications

• Management experience is required.
• Customer service experience (retail, restaurant) is necessary.
• Ability to lift up to 70 pounds and stamina for long periods of standing.
• Must have reliable transportation.

Responsibilities

• Drive membership sales through health and wellness education.
• Provide leadership and mentorship for Scenter employees.
• Manage the day-to-day operations of the Scenter.
• Uphold quality standards through participation and employee audits.
• Ensure the safety of dogs and team members at all times.

Skills

Effective communication with team members and dog parents

Leadership

Problem-solving

Attention to detail

Time-management

Computer/technology proficiency

Job description

A leading pet care provider in Spanish Fork is seeking a dedicated Scenter Manager to provide strong leadership and exceptional customer service. Key responsibilities include driving membership sales, supporting team development, and ensuring the wellness and safety of dogs. The ideal candidate will possess management and customer service experience, strong communication skills, and the ability to lift heavy items. This position offers competitive compensation and opportunities for advancement.