Dog Matchmaker & Placement Specialist

Austin Pets Alive; Austin (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision benefits

Paid holidays

Job summary

Austin Pets Alive! in Austin, Texas, is seeking a dedicated Dog Placement Specialist to match dogs with loving homes. This full-time role partners with volunteers, manages adoption workflows, and supports onboarding while focusing on reducing shelter stays for large-breed dogs.

You will guide clients, discuss behavior plans, and maintain accurate records across onsite and foster care dogs, contributing to APA!’s lifesaving mission.

Qualifications

• Must have experience working with dogs, and be able to handle large dogs safely.
• Customer service experience is required.
• Leadership experience or comparable is required.
• Experience in dog behavior training is preferable.
• Must be proficient with email, word processing, and spreadsheets.
• Must be available weekends and holidays.

Responsibilities

• Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive, welcoming environment.
• Work alongside volunteers to complete daily tasks, ensuring the work is shared and collaborative.
• Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program.
• Help retain volunteers by offering encouragement, guidance, and feedback during shared work.
• Contribute to a positive culture by recognizing volunteer contributions through appreciation and shoutouts.
• Help set volunteers up for success by clearly explaining tasks and providing hands-on guidance.

Skills

Dog handling

Customer service

Leadership

Communication

Time management

Team collaboration

Job description

Austin Pets Alive! in Austin, Texas, is seeking a dedicated Dog Placement Specialist to match dogs with loving homes. This full-time role partners with volunteers, manages adoption workflows, and supports onboarding while focusing on reducing shelter stays for large-breed dogs.

You will guide clients, discuss behavior plans, and maintain accurate records across onsite and foster care dogs, contributing to APA!’s lifesaving mission.