Pet Care Attendant - Jacksonville

Kids for the Future; Jacksonville (NC); On-site; USD 34,440,000 - 44,083,000; Full time

Job summary

Pawville in North Carolina is seeking a Dog Pet Care Attendant to join a high-energy team caring for dogs in indoor and outdoor spaces, including playtime and enrichment activities. The role emphasizes personalized care and excellent customer service.

Must have weekend availability, be comfortable handling dogs of varying sizes, and help with supervising groups, cleaning, feeding, and reporting health concerns to the team. Excellent communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• Pet care experience and/or training preferred.
• Proficiency with using office equipment (phones, computers, printers) preferred.

Responsibilities

• Supervising dog day care groups; engaging dogs with enrichment and play activities; preventing and responding to behavioral conflicts.
• Routinely cleaning and sanitizing resort areas including play yards, boarding rooms, and lobbies.
• Preparing meals according to specified instructions; ensuring access to clean water.
• Preparing and administering medications to specified instructions.
• Tracking and logging pet activities such as feedings and medication administration.
• Monitoring pet behavior and reporting health concerns to supervisors.
• Adhering to all pet and human safety protocols at all times.
• Providing excellent service to Pawville customers by phone, writing, and in person.

Skills

Dog handling

Communication skills

Customer service

Prioritization

Flexibility

Teamwork under stress

Education

High school diploma or equivalent

Tools

Office equipment proficiency

Job description

• Job Category Dog Daycare, Kennel Attendant, Petcare Attendant
• Employee Type FT Non-Exempt

Description

Title: Dog Pet Care Attendant

Must have Weekend Availability

Join a Team Where Every Stay is a Story. Do you love getting to know a pet’s unique personality? At Pawville, we pride ourselves on providing tailored, personalized care—from breed-specific grooming cuts to enrichment-filled boarding stays. We’re looking for caregivers who are ready to provide the activity, stimulation, and connection that pets love (and pet parents trust). Join us in a high-energy environment where your work directly contributes to the "peace of mind" and "happy tails" of our Pawville families!

Job Summary:

Pet Care and Day Care attendants provide a high level of care to all the animals boarding with us including those staying for play time in indoor and outdoor daycare areas . Tasks completed by Pet Care and Day Care Attendants include monitoring play times , interacting with the dogs and correcting behavioral concerns, keeping the yard and boarding areas clean and safe, creating report cards, daily chores, and bathing/nail trims . Pet Care and Day Care Attendant are ex pected to interact with clients and display an exceptional level of customer service regardless of work assignment and location.

Essential functions and responsibilities :

Supervising dog day care groups ; engag ing the dogs with enrichment and play activities ; preventing and responding appropriately to animal fights or behavioral conflicts.

Routin ely cleaning and sanitizing Resort areas including play yards, boarding rooms, and lobbies ; removing all forms of pet waste as necessary .

Preparing meals according to specified instructions; ensuring access to clean water.

Preparing and administering medications to specified instructions.

A ccurately and consistently tracking and logging pet activities such as feedings and medication administration .

Monitoring p et behavior and activities for safety; r eporting health concerns to other members of the team ( General Manager and /or Shift Supervisor ) .

Adhering to all pet and human safety protocols at all times.

Providing excellent service to Pawville customers both over the phone, in writing, and in person.

Professionally and positively representing P awville by conducting yourself in a manner that is in the best interest of P awville , customers, and team members.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications :

Ability to comfortably interact and handle dogs of varying sizes/weights, breeds, and in varying group sizes.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Ability to prioritize tasks and to delegat e them when appropriate .

Flexibility and reliability to work scheduled shifts including evenings, weekends, and holidays.

Ability to function well in dependently and at times stressful environment.

Education and Experience:

High school diploma or equivalent.

Customer service experience preferred.

Pet c are experience and or training preferred.

Proficiency with using office equipment (such as phones, computers, printers) preferred.

Physical Requirements: P awville Team Members routinely perform the following physical demands. All P awville Team Members are expected to perform these physical requirements with or without reasonable accommodation.

Stand and/or walk for up to 6 hours without a break.

Kneel, bend, squat, and twist their body.

Repetitive hand and arm movement; reach, grab, pull, and push objects.

Perform duties in an environment with loud sounds from animals and smells from pet waste and cleaning chemicals.

Perform work both indoors and outdoors; experiencing temperature changes according to season, building heating and cooling, and weather.

Lift up to 50lbs with or without assistance .