Dog Daycare Lead & Care Coach

City Bark; Folsom (CA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health, Dental & Vision

Insurance

Employee Pet Care Discounts

Tips

Growth opportunities within NVA

Job summary

NVA Pet Resorts is seeking a hands-on Pet Pro Lead to supervise daily pet care operations, coach team members, and uphold safety, cleanliness, and documentation standards on the floor. You’ll lead from the floor, work alongside your team, and be accountable for animal welfare, incident prevention, and consistent care quality across daycare and boarding areas.

Weekend and holiday availability preferred. This role reports to the Resort Manager and General Manager and offers growth opportunities

Qualifications

• Animal handling experience required.
• Leadership or supervisory experience (1+ year) preferred.
• Calm and decisive in high-energy situations.
• Observant with strong attention to detail.
• Willing to work weekends and holidays.

Responsibilities

• Coach and mentor Pet Pros to maintain high care standards.
• Supervise daycare playgroups and boarding areas for safety.
• Ensure medication, feeding and special handling protocols are followed.
• Maintain sanitation, cleaning, and inventory of care supplies.
• Ensure accurate documentation and health reporting.
• Uphold professional environment and teamwork on shift.
• Monitor dog interactions and prevent conflicts.
• Lead by example with on-floor leadership and accountability.

Skills

Animal handling

Team leadership

Safety protocols

Documentation

Coaching

Job description

NVA Pet Resorts is seeking a hands-on Pet Pro Lead to supervise daily pet care operations, coach team members, and uphold safety, cleanliness, and documentation standards on the floor. You’ll lead from the floor, work alongside your team, and be accountable for animal welfare, incident prevention, and consistent care quality across daycare and boarding areas.

Weekend and holiday availability preferred. This role reports to the Resort Manager and General Manager and offers growth opportunities