DoD Enterprise Systems Administrator

Kavaliro; Fayetteville (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Kavaliro is seeking an Enterprise Systems Administrator to support DoD operational forces in maintaining, troubleshooting, and securing enterprise server, network, and VDI infrastructure. The ideal candidate will have strong systems administration experience, excellent troubleshooting skills, and the ability to support users in mission-critical environments.

The role includes hands-on setup and maintenance of VMware vSphere, VDI environments, DNS and print services, remote support across sites,

Qualifications

• Active TS/SCI clearance required.
• Experience supporting enterprise systems, servers, networks, or virtual infrastructure.
• Strong hardware and software troubleshooting experience.

Responsibilities

• Install, configure, maintain, troubleshoot, and repair computer hardware and software in enterprise environments.
• Support and maintain enterprise server infrastructure across multiple networks.
• Perform Tier II troubleshooting for hardware, software, VDI, and cloud infrastructure issues.
• Administer VMware vSphere and virtual desktop infrastructure (VDI) environments.
• Troubleshoot VDI sessions, virtual machines, FSLogix profiles, and remote desktop services.
• Install software, patches, and security updates while maintaining security compliance.
• Provide remote technical support to users at worldwide locations.
• Troubleshoot Microsoft Office, email, hardware, and other end-user tech issues.
• Create and maintain DNS entries and service accounts per engineering requirements.
• Support enterprise print services and infrastructure.
• Utilize ServiceNow to document, track, and resolve requests.
• Apply diagnostic techniques to identify problems and root causes.
• Maintain knowledge of relevant technologies and enterprise systems.
• Provide surge and after-hours support, including 24/7 availability as required.
• May coach or review less-experienced personnel; not a people-management role.

Skills

TS/SCI clearance

Enterprise systems

Troubleshooting

Remote support

DoD environment experience

Education

Associate's degree or equivalent experience

Tools

VMware/vSphere

VDI

Job description

Kavaliro is seeking an Enterprise Systems Administrator to support DoD operational forces in maintaining, troubleshooting, and securing enterprise server, network, and VDI infrastructure. The ideal candidate will have strong systems administration experience, excellent troubleshooting skills, and the ability to support users in mission-critical environments.

The role includes hands-on setup and maintenance of VMware vSphere, VDI environments, DNS and print services, remote support across sites,