Documentation Specialist

Svdpnky; Richardson (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Empower seeks a documentation trainer to create and deliver training materials for hospice employees in line with current standards and regulations. The role focuses on developing home health training programs and training licensed staff and supervisors.

You will assist with HCHB training and support clinical compliance projects alongside the VP of Clinical Compliance and Director of Home Health Compliance. Overnight travel to other offices is required.

Qualifications

• Bachelor’s degree or higher in a related field is required; healthcare admin, business, or marketing preferred.
• 5 years of experience in home care and/or hospice preferred.
• RN licensure in the applicable state is required.

Responsibilities

• Creates and maintains home health training programs.
• Delivers training to licensed staff and supervisors.
• Assists with HCHB training for personnel.
• Supports compliance projects with leadership and timelines.
• Travel locally and out-of-town; valid driver's license and insurance required.
• Maintains confidentiality and ensures regulatory adherence.

Skills

Organizational skills

Supervisory ability

Time management

Advanced written and verbal comms

Basic math skills

Education

Bachelor's degree in Healthcare Administration/Business/Marketing

RN license in state(s) practiced

Job description

At Empower, we are proud to serve as a one-stop-shop business partner for healthcare organizations to support their administrative and employer needs. We strive to be more than a workplace, but also a community, where every voice is heard, and every team member is valued. Our team is driven by a shared mission to create a positive impact on healthcare organizations and the lives they touch. Join our team today to be part of our mission!

Job Summary:

Creates and delivers documentation training materials for all hospice employees in accordance with current standards and regulations.

Essential Functions:

• Learns, understands, and develops home health training programs for the company
• Provides training to licensed staff
• Provides training to supervisors/staff implementing new programs
• Assists with HCHB training to appropriate personnel
• Assists VP of Clinical Compliance and Director of Home Health Compliance with projects adhering to the timeframe allotted
• Assists with QI audits
• Collects and compiles information for special projects if necessary
• Identifies performance issues, discusses with leadership, and assists in their resolution.
• Analyzes and evaluates assigned clinical operations to ensure standards are adhered to.
• Ability to engage in local and out-of-town travel
• Valid driver's license, proof of auto insurance required
• Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload
• Ability to travel overnight to alternate offices as needed
• May have access to personal health information necessary to fulfill the above duties and responsibilities

Additional Responsibilities:

• Performs other duties as assigned or requested
• Adapt to change management
• Work is normally performed in an office environment
• Able to travel by car or plane
• Able to travel frequently (minimum 50%) to other offices with overnight stays
• Sufficient endurance to perform the required physical and mental tasks over long periods of time.
• Able to work flexible schedule and/or evening hours as needed.
• Conforms to all applicable Agency policies and procedures.
• Participates actively in continuing education and in-services.
• Maintains confidentiality of patient information and business trade practices
• Assumes accountability for reporting incidents and complaints according to Agency policy.

Knowledge / Skills / Abilities:

• Organizational skills
• Ability to supervise in accordance with Agency’s policies and applicable laws.
• Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
• Time management
• Advanced written and verbal interpersonal communication
• Basic math skills related to patient care.

Age-Related Competencies:

Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management:

Treats all information and data within the scope of the position with appropriate confidentiality and security.

• Cooperates fully in all risk management activities and investigations.
• Keeps abreast of changes in health care law.
• Maintains Agency/program compliance with local, state, and federal laws as well as state accreditation standards.

Minimum Position Qualifications:

• Education: Bachelor's degree in a related field (Healthcare Administration, Business, or Marketing preferred).
• Experience: 5 years of experience in home care and/or hospice, preferred
• License / Certification:

Driver’s license and proof of current auto liability insurance; no listing in the OIG Excluded Providerlisting

Registered Nurse licensed in the state(s) in which they practice

Environmental Conditions:

Works under a variety of conditions in facilities and offices; ability to work flexible schedule, ability to travel locally; some exposure to unpleasant weather. Moderate noise level; tasks may involve exposure to bloodborne pathogens; moderate stress and emotional demands.

Physical Requirements:

Sitting is required. Requires ability to always handle stressful situations in a calm and courteous manner. Requires working under some stressful conditions to meet deadlines and agency needs. Ability to travel.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.