Documentation Specialist

Energy Innovation Corp; Clarksville (TN); Remote; USD 79,000 - 119,000; Full time

Job summary

Citadel in Clarksville, TN is seeking a Documentation Specialist who can translate complex processes into clear, user-friendly documentation. You will collaborate with a local team that ships results and work in a remote-friendly cadence.

With about 6 years of hands-on experience, you’ll own tasks end-to-end, handle confidential information discreetly, and help shape efficient workflows while protecting time off.

Qualifications

• Around 6+ years of hands-on experience in a general role.
• Hands-on ownership of tasks and company funds.
• Thrives in a steady-handed, deadline-driven setting like Citadel.
• Strong instincts for reading a room you’ve never been in before.
• Experience handling confidential information with discretion.

Responsibilities

• Handle confidential information with discretion and sound judgment
• Resolve customer concerns with patience and outcomes focus
• Keep TN reporting accurate enough to bet decisions on
• Stitch together Cultural Awareness and Time Management into a coherent workflow
• Anticipate the TN compliance wrinkle before it becomes a fire
• Own the boring middle of a project, not just the kickoff
• Make peace with unhurried ambiguity and ship anyway
• Keep Clarksville, TN momentum when the senior pipeline runs thin

Skills

Ownership

Discretion

Deadline-driven

Reading room instincts

Stakeholder communication

Job description

Think of this Documentation Specialist job at Citadel as Presentation Skills without the red tape, plus a Clarksville, TN team that actually ships. For someone 6 years deep in Collaboration, this Clarksville job means $79,000 - $119,000, a remote cadence, and genuine influence.

Key Responsibilities

• Handle confidential information with discretion and sound judgment
• Resolve customer concerns with patience and a focus on outcomes
• Keep TN reporting accurate enough to bet decisions on
• Stitch together Cultural Awareness and Time Management into one coherent workflow
• Anticipate the TN compliance wrinkle before it becomes a fire
• Own the boring middle of a project, not just the kickoff
• Make peace with unhurried ambiguity and ship anyway
• Keep Clarksville, TN momentum when the senior pipeline runs thin

What You'll Bring

• The kind of ownership that treats the company's money like your own
• Hands-on general experience that holds up to follow-up questions
• Experience thriving in a steady-handed, deadline-driven setting like Citadel
• Sound instincts for reading a room you've never been in before
• Around 6+ years of hands-on experience in a general role

The hands-dirty founders of Citadel built it in Clarksville to fix the exact general problems that drove them crazy elsewhere. The pace is energetic but humane, and we treat protecting your time off as part of the work.

Take home $79,000 - $119,000, build your Self-Motivation under a mentor, lean on benefits, and shape a remote week that finally fits.

The team in Clarksville is interviewing on a rolling basis, so early applicants get noticed first.

There's a senior role with your name on it at Citadel; come claim it.