Documentation Manager – Compliance

Devereux; Berwyn (PA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

ASCEND program

Job summary

Devereux Advanced Behavioral Health in Berwyn, PA is seeking a Documentation Manager to maintain and improve center documentation and ensure compliance with state and federal regulations. You will collaborate with the Director to plan audits, develop audits timelines, and implement systems that improve quality and accountability.

The role includes coaching Program Specialists, supporting staff with electronic health records, and delivering training on documentation standards to ensure timely,

Qualifications

• Bachelor's degree in Social Work, Human Services, or related field.
• Two years’ experience in the Human Services field, working with adults with intellectual/developmental disabilities, mental health diagnoses, and/or TBI.
• Knowledge of regulatory requirements and an ability to adhere to established regulations.
• Excellent customer service skills, as well as written and verbal communication skills, organizational skills, and problem-solving skills.
• Must be able to adapt to rapidly changing demands of the position, customer needs, and the organization.
• Must be proficient in Word Processing and Database management.
• Must possess and maintain valid driver's license, and be at least 21 years of age.

Responsibilities

• Monitor and improve center documentation for compliance.
• Prioritize, schedule and implement audits across the center with the Director.
• Develop effective and accountable systems to ensure quality documentation.
• Provide coaching and leadership to Program Specialists regarding the ISP process and documentation.

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Problem-solving skills

Education

Bachelor's degree in Social Work / Human Services

Tools

Word Processing

Database management

Job description

Do you enjoy working in a professional environment that provides you an opportunity to increase your knowledge and learn new skills? Are you someone who is organized and detailed oriented?

If you answered YES to either of these questions, then consider joining our Devereux Advanced Behavioral Health team!

As a Documentation Manager you will work collaboratively with the Director and team to monitor and improve Center documentation and to ensure that all records are compliant with State and Federal regulations. Works with the Director to prioritize, schedule and implement audits across the center and to develop effective and accountable systems to ensure quality documentation. You must maintain a working knowledge of all applicable regulations as they pertain to documentation and applies standards to audits, summarizing data and presenting results with recommendations for improvements. Assists Director with oversight and support of Program Specialists, ensuring accountability and timely completion of reports. Provides coaching and leadership to Program Specialists, ensuring that all team members have the necessary skills to coordinate and facilitate a person centered ISP process. Assists Director with the provision of training and support to all employees regarding use of electronic health record and quality documentation.

• Interested in advancing your career? Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment!

Key Words: social work, case management, social service, case coordinator, BSW, utilization review, human services

Qualifications

Bachelor’s degree in Social Work, Human Services, or related field. Two (2) years’ experience in the Human Services field, working with adults with intellectual/developmental disabilities, mental health diagnoses, and/or TBI. Requires knowledge of regulatory requirements and an ability to adhere to established regulations, excellent customer service skills, as well as written and verbal communication skills, organizational skills, and problem-solving skills. Must be able to adapt to rapidly changing demands of the position, customer needs, and the organization. Must be proficient in Word Processing and Database management. Must possess and maintain valid driver's license, and be at least 21 years of age

Company Overview

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission

Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

What Devereux Offers You

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full‑time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!

Devereux is a drug‑free workplace, drug screening required. EOE