Documentation & Facilitation Specialist

Kentucky Fried Chicken (KFC); Appleton (WI); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Mentorship

Job summary

Kentucky Fried Chicken (KFC) in Appleton, WI is seeking a Documentation Specialist to own projects, document clearly, and mentor junior leaders. The role blends facilitation with hands-on record-keeping and metrics alignment to drive real results.

Join a community-minded team that values candid feedback, growth, and reliable reporting. Expect collaboration, process discipline, and local impact within Wisconsin.

Qualifications

• Clear communication skills and ability to translate jargon into plain language.
• Empathy to deliver constructive feedback and support.
• Discipline to document while information is fresh.
• Ability to adapt and manage changing priorities.
• Willingness to grow into people-management responsibilities.
• Local knowledge of Appleton, WI or ability to relocate quickly.

Responsibilities

• Keep junior expectations grounded in what the contract role can deliver.
• Identify when a general metric is misleading and investigate.
• Tie general efforts back to metrics KFC cares about.
• Follow safety protocols and best practices at all times.
• Read between the lines of what Appleton customers actually need.
• Keep Wisconsin reporting accurate enough to inform decisions.
• Provide hands-on support to colleagues and KFC clients as needed.
• Keep the contract schedule realistic when everyone wants everything yesterday.

Skills

Communication

Empathy

Documentation discipline

Plain English translation

Flexibility / People management

Appleton grounding

Job description

Kentucky Fried Chicken (KFC) in Appleton, WI is seeking a Documentation Specialist to own projects, document clearly, and mentor junior leaders. The role blends facilitation with hands-on record-keeping and metrics alignment to drive real results.

Join a community-minded team that values candid feedback, growth, and reliable reporting. Expect collaboration, process discipline, and local impact within Wisconsin.