Documentation Content Intern (Summer 2027)

PTC Inc; Boston (MA); On-site; USD 39,000 - 44,000; Part time

Job summary

PTC Inc. invites applicants to join the Onshape Documentation Team as a Documentation Content Intern. You will contribute to product documentation, help content, and user guides, while collaborating with Development, QA, Technical Support, and UX teams.

The role offers hands-on learning in an agile environment, with exposure to high-visibility projects. You will learn Onshape tooling and documentation workflows, participate in daily standups, and help ensure consistency in language, style, and

Qualifications

• Proficiency in spoken and written English.
• Good communication and interpersonal skills.
• Technical writing and content editing.
• Software and coding skills, such as GitHub, MadCap Flare, HTML, CSS, and JavaScript.

Responsibilities

• Create new and maintain existing help system material and other product documentation based on assigned tasks, and according to product release schedules.
• Ensure consistency with language, style, and formatting across all deliverables.
• Learn Onshape, as part of a team and on your own.
• Participate in daily huddles, attend cross‑functional team meetings as necessary.
• Follow development goals and sprint planning in order to create and deliver technical information and updates to existing technical information in a continuous development and delivery environment.
• Contribute to the quality of work over all team deliverables.
• Collaborate closely with other teams.

Skills

English proficiency

Communication skills

Technical writing

Tools

GitHub

MadCap Flare

HTML

CSS

JavaScript

Job description

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Our 10-week US Summer Internship Program offers students an immersive learning experience with hands‑on work in areas across the organization. Interning with PTC provides students with the opportunity to work on high‑visibility and high‑impact projects. Onshape is looking for a Documentation Content Intern to help the documentation team. As a writer, the candidate is a member of the documentation team and contributes to a dynamic and collaborative agile development environment. The documentation team provides easily consumable, technical, and conceptual information about Onshape, including detailed instructions on how to use Onshape to achieve mechanical engineering goals. The candidate will also collaborate closely with Development, Quality Assurance, Technical Support, and UX teams.

Intern Duties

• Create new and maintain existing help system material and other product documentation based on assigned tasks, and according to product release schedules.
• Ensure consistency with language, style, and formatting across all deliverables.
• Learn Onshape, as part of a team and on your own.
• Participate in daily huddles, attend cross‑functional team meetings as necessary.
• Follow development goals and sprint planning in order to create and deliver technical information and updates to existing technical information in a continuous development and delivery environment.
• Contribute to the quality of work over all team deliverables.
• Collaborate closely with other teams.

Preferred Experience/Skills

• Proficiency in spoken and written English.
• Good communication and interpersonal skills.
• Technical writing and content editing.
• Software and coding skills, such as GitHub, MadCap Flare, HTML, CSS, and JavaScript.

PTC carefully considers a wide variety of factors when determining compensation. The anticipated average hourly rate for this position is $28-32/hour. This rate reflects a good‑faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's major, degree currently being pursued and location.

Learn and Grow with Us PTC is focused on developing the workforce of tomorrow, and we offer a world class internship experience to do just that. Our internship program provides students with hands‑on work experience in a fast‑paced, dynamic, work environment. As an intern, you will be tasked with several impactful projects that will help you learn and develop in your field. At PTC, we believe that a strong internship program focused on growth and development, will turn the students of today into the highly skilled workforce of tomorrow. Each program has a unique structure, goals, and is designed to do just that.

PTC carefully considers a wide variety of factors when determining compensation. The anticipated average hourly rate for this position is $25-$32/hour. This rate reflects a good‑faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's major, degree currently being pursued and location.

This position is not eligible for employment‑based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers).

PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting‑edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem‑solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here." PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech. We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes. Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we're shaping a smarter, more sustainable, connected future.