Documentation Content Intern (Summer 2027)

PTC Software (India); Boston (MA); On-site; USD 39,000 - 44,000; Part time

Job summary

PTC’s Onshape Documentation Content Intern role offers hands-on writing in a collaborative Agile environment. You will contribute to user-focused documentation, maintain help materials, and learn Onshape with support from Development, QA, Support, and UX teams.

The position emphasizes technical writing, editing, and proficiency with GitHub, MadCap Flare, HTML, CSS, and JavaScript, to produce clear, consistent content across product docs.

Qualifications

• Proficiency in spoken and written English.
• Strong communication and interpersonal skills.
• Experience in technical writing and content editing.
• Familiarity with software and coding tools: GitHub, MadCap Flare, HTML, CSS, JavaScript.

Responsibilities

• Create and maintain help system material and product documentation.
• Ensure consistency of language, style, and formatting across deliverables.
• Learn Onshape as part of the team and independently.
• Participate in daily huddles and cross‑functional meetings.
• Follow development goals and sprints to update technical information.
• Contribute to quality of all team deliverables.
• Collaborate with other teams.

Skills

Spoken English

Written English

Communication skills

Technical writing

Content editing

GitHub

MadCap Flare

HTML

CSS

JavaScript

Tools

GitHub

MadCap Flare

HTML

CSS

JavaScript

Job description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Our 10-week US Summer Internship Program offers students an immersive learning experience with hands-on work in areas across the organization. Interning with PTC provides students with the opportunity to work on high-visibility and high impact projects.

Onshape is looking for a Documentation Content Intern to help the documentation team. As a writer, the candidate is a member of the documentation team and contributes to a dynamic and collaborative agile development environment. The documentation team provides easily consumable, technical, and conceptual information about Onshape, including detailed instructions on how to use Onshape to achieve mechanical engineering goals. The candidate will also collaborate closely with Development, Quality Assurance, Technical Support, and UX teams.

Intern duties

• Create new and maintain existing help system material and other product documentation based on assigned tasks, and according to product release schedules.


• Ensure consistency with language, style, and formatting across all deliverables


• Learn Onshape, as part of a team and on your own


• Participate in daily huddles, attend cross-functional team meetings as necessary


• Follow development goals and sprint planning in order to create and deliver technical information and updates to existing technical information in a continuous development and delivery environment.


• Contribute to the quality of work over all team deliverables


• Collaborate closely with other teams

Preferred Experience/Skills

• Proficiency in spoken and written English


• Good communication and interpersonal skills


• Technical writing and content editing


• Software and coding skills, such as GitHub, MadCap Flare, HTML, CSS, and JavaScript

PTC carefully considers a wide variety of factors when determining compensation. The anticipated average hourly rate for this position is $28-32/hour. This rate reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's major, degree currently being pursued and location.

Learn and Grow with Us

PTC is focused on developing the workforce of tomorrow, and we offer a world class internship experience to do just that. Our internship program provides students with hands-on work experience in a fast-paced, dynamic, work environment. As an intern, you will be tasked with several impactful projects that will help you learn and develop in your field. At PTC, we believe that a strong internship program focused on growth and development, will turn the students of today into the highly skilled workforce of tomorrow. Each program has a unique structure, goals, and is designed to do just that.

PTC carefully considers a wide variety of factors when determining compensation. The anticipated average hourly rate for this position is $25-$32/hour. This rate reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's major, degree currently being pursued and location.

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information about PTC's comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers).

PTC