Document Services Associate: Records & Imaging

State of Washington; Olympia (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

State of Washington, Department of Licensing (DOL) Central Document Services in Olympia, WA, seeks an Office Assistant to join a team focused on processing documents efficiently and securely. You will support mail handling, imaging, validation, and distribution of vital documents for multiple program areas across Washington residents.

The role requires minimal six months in a high-production setting, proficiency with Microsoft Office, and ability to interpret written material.

Qualifications

• Six (6) months of experience in a high production environment while meeting production goals and critical deadlines.
• Using computer equipment and Microsoft Office applications.
• Reading, comprehending, interpreting, and retaining information from spoken and written material.

Responsibilities

• Review, analyze, scan, and image customer records in accordance with program standards, ensuring accuracy and proper storage.
• Evaluate image quality and discrepancies to determine corrective actions (re-scanning, re-ordering, deleting images, data entry).
• Process high-volume physical records and mail, including sorting, staging, scanning, and secure movement through workflows.
• Maintain and operate assigned scanning equipment, with daily care, troubleshooting, and issue resolution.
• Support overall office operations by meeting deadlines and handling sensitive items such as cash and checks; provide backup reception coverage as needed.

Skills

Microsoft Office

Data entry

Records management

Tools

High-speed document scanner

Job description

State of Washington, Department of Licensing (DOL) Central Document Services in Olympia, WA, seeks an Office Assistant to join a team focused on processing documents efficiently and securely. You will support mail handling, imaging, validation, and distribution of vital documents for multiple program areas across Washington residents.

The role requires minimal six months in a high-production setting, proficiency with Microsoft Office, and ability to interpret written material.