Document Review Clerk

externallincarecareers; Town of Amherst (NY); On-site; USD 22,000 - 32,000; Full time

Job summary

externallincarecareers is seeking an Upfront Review Clerk to ensure completeness and accuracy of customer information to meet payer requirements for timely reimbursement. The role focuses on reviewing documents and supporting accounts receivable processes in a fast-paced environment.

You will participate in quality assurance through report reviews and maintain detailed activity records in tickler files, with an emphasis on accuracy and timely billing.

Qualifications

• High school diploma or GED is required.
• Knowledge of the medical field preferred.
• Computer literacy and proficiency with office equipment are required.
• Good oral and written communication skills and telephone etiquette are essential.

Responsibilities

• Evaluate all received documents to ensure information supports AR processing.
• Assist customer service weekly to correct problems so billing may begin or continue.
• Review various reports for quality assurance purposes.
• Record all activity related to the account in tickler files.

Skills

Medical knowledge

Computer literacy

Telephone etiquette

Written communication

Education

High school diploma or GED

Job description

The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely and maximum reimbursement.

• Evaluate all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable
• Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue
• Responsible for reviewing various reports for quality assurance
• Record all activity relating to the account in tickler files

Offering $16 to $23 per hour.

#CC

• High school diploma or general education degree (GED)
• Knowledge of the medical field preferred
• Computer literacy, keyboarding skills, and proficiency in the use of office equipment
• Knowledge of telephone etiquette, with adequate oral and written communication skills