Document Review Clerk

externallincarecareers; Clearwater (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

The Upfront Review Clerk at externallincarecareers performs quality checks on customer information to ensure accuracy and completeness for payer requirements, enabling timely reimbursements.

Responsibilities include evaluating documents for Accounts Receivable readiness, assisting customer service to resolve billing issues, and reviewing reports for quality assurance.

Additionally, you will record all activity in tickler files to maintain an audit trail supporting smooth billing cycles.

Qualifications

• High school diploma or GED required.
• Knowledge of the medical field preferred.
• Proficient with office equipment and basic computer skills.
• Strong phone etiquette and written communication.

Responsibilities

• Conduct quality review of customer information to ensure accuracy for payer requirements.
• Evaluate documents to support Accounts Receivable processes.
• Assist customer service weekly to correct problems so billing may begin or continue.
• Review various reports for quality assurance and record activity in tickler files.

Skills

Medical field knowledge

Computer literacy

Telephone etiquette

Oral and written communication

Education

High school diploma or GED

Job description

The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely and maximum reimbursement.

• Evaluate all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable
• Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue
• Responsible for reviewing various reports for quality assurance
• Record all activity relating to the account in tickler files

#CC

• High school diploma or general education degree (GED)
• Knowledge of the medical field preferred
• Computer literacy, keyboarding skills, and proficiency in the use of office equipment
• Knowledge of telephone etiquette, with adequate oral and written communication skills