Document Production Specialist

Eastern Research Group, Inc.; Morrisville (NC); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Health and dental insurance

Life insurance

Long‑term disability

Educational benefits

401(k) plan

Job summary

ERG is seeking a Document Production Specialist to format and produce high‑quality client deliverables, including proposals, technical reports, and resumes, for federal/state clients. The role emphasizes Word proficiency, branding adherence, and accessibility compliance.

The ideal candidate will manage complex Word documents, tables, graphics, and version control while meeting tight deadlines and coordinating with proposal teams and editors.

Qualifications

• Minimum 3 to 5 years in document production or related support.
• Advanced proficiency in Microsoft Word and formatting.
• Strong organizational and time‑management skills.
• Detail‑oriented with quality control focus.

Responsibilities

• Format and produce professional proposals, reports, resumes, and presentations.
• Apply branding standards and formatting requirements across documents.
• Develop complex Word documents with styles, templates, numbering, TOC, headers/footers.
• Create and update tables, charts, and graphics; maintain version control.
• Assemble final deliverables under tight deadlines; ensure completeness.
• Coordinate with editors and staff; support accessibility and QA checks.

Skills

Word formatting

Time management

Attention to detail

Communication skills

Multitasking

Tools

Microsoft Word

Excel

PowerPoint

Adobe Acrobat

SharePoint

Microsoft Teams

Job description

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment.

The Document Production Specialist is responsible for producing, formatting, and quality-controlling high-quality client deliverables and proposals for federal and state. Working in a fast-paced consulting environment, this role ensures that technical reports, proposals, presentations, resumes, and other business-critical documents comply with client requirements, corporate branding standards, accessibility regulations, and submission deadlines. The ideal candidate is highly detail-oriented, possesses advanced Microsoft Word and Adobe Acrobat skills, and thrives under tight deadlines while managing multiple concurrent projects.

Selection Process: Candidates selected for consideration must successfully complete a practical document production skills assessment. The assessment is designed to evaluate advanced Microsoft Word formatting, attention to detail, ability to follow complex formatting instructions, and quality control under deadline conditions. Successful completion of the assessment is required for consideration for employment.

Job Description:

• Format and produce professional-quality proposals, technical reports, work plans, resumes, fillable forms, presentations, and marketing materials
• Apply and maintain style guides, branding standards, and formatting requirements
• Develop and manage complex Microsoft Word documents, including styles, document templates, automatic numbering, tables of contents, cross-references, headers and footers, section breaks, and callout boxes
• Create, import, and update complex tables, charts, figures, and organizational graphics
• Maintain version control and document integrity throughout the document production lifecycle
• Assemble final deliverables and submission packages under tight deadlines

Accessibility and Quality Assurance

• Develop and remediate documents to meet Section 508 accessibility requirements
• Perform quality control reviews to verify formatting consistency, accessibility, branding compliance, and document completeness
• Validate table of contents, hyperlinks, bookmarks, tables and figures
• Ensure deliverables comply with client and regulatory requirements

Project Coordination and Administrative Support

• Manage multiple assignments simultaneously while meeting competing deadlines
• Coordinate with proposal teams, editors, and technical staff
• Maintain organized electronic files, document libraries, and archived project materials
• Recommend process improvements and production efficiencies

Qualifications and Skills:

• Minimum of 3 to 5 years of hands‑on work in document production, proposal production, or technical document support
• Advanced proficiency in Microsoft Office 365, particularly Microsoft Word
• Strong organizational, time‑management, and problem‑solving skills
• Exceptional attention to detail and commitment to quality
• Ability to manage multiple priorities in a deadline‑driven environment
• Strong verbal and written communication skills
• Successful completion of a practical document production skills assessment as part of the hiring process

Preferred Qualifications:

• Background supporting environmental, engineering, scientific, professional services, or government contracting organizations
• Familiarity with federal procurement processes and proposal development
• Working knowledge of Microsoft Excel and PowerPoint
• Able to create, edit, bookmark and remediate PDFs using Adobe Acrobat
• Working knowledge of Section 508 accessibility compliance and document remediation
• Hands‑on work with PDF fillable forms
• Comfortable using SharePoint, Microsoft Teams, proposal content libraries and document management systems

$44,000 - $55,000 a year

ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long‑term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro‑rated for part‑time) and more.

ERG is an equal opportunity employer and complies with all applicable EEOC regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual preference, national origin, disability, or status as a protected veteran.

Please be aware, the only authentic corporate domain for ERG is https://www.erg.com.

ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment.

If you’re a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG’s online application process as a result of your disability. To request accommodation, please contact Human Resources via email at [e-mail] or call [phone].

ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.