Document Processing Specialist - Columbus, OH

Randstad USA; Columbus (OH); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life insurance offerings

Short-term disability

401K plan

Job summary

Randstad USA in Columbus, OH seeks a proactive on-site professional for a contract-to-hire role. You will ensure data integrity while providing consultative support to stakeholders. The position emphasizes process documentation, data analysis, and cross-functional guidance.

Requirements include at least two years in customer service or related operations, and a high school diploma. Benefits package and standard Randstad HR support are provided.

Qualifications

• Minimum of two years of experience in customer service or a related operational support environment.
• High school diploma or equivalent required; some college coursework is preferred.

Responsibilities

• Process state and customer documents with accuracy using proprietary systems and MS Office.
• Analyze data to identify trends and implement process improvements and reporting.
• Guide team members, vendors and customers on product features and jurisdictional requirements with a consultative approach.
• Create robust process documentation and resolve stakeholder issues; lead special projects as assigned.
• Adhere to security guidelines to maintain data confidentiality.

Skills

Order Filling

Coordination

Excel

MS Office

Document Processing Specialist

Customer Service

Data Entry

SOP Management

Process Improvement

Administrative Support

Education

High School

Job description

Join a collaborative, growth-focused team where your expertise directly drives operational success.We are seeking a proactive professional for a 100% on-site, contract-to-hire opportunity in Columbus, OH. You will ensure data integrity while delivering exceptional consultative support to stakeholders. Make a Tangible Impact:

• Process state and customer documents with meticulous accuracy, utilizing proprietary systems and the Microsoft Office suite.
• Analyze data to identify trends, recommending and implementing process improvements and enhanced reporting.
• Guide team members, vendors, and customers on product features and jurisdictional requirements using an empathetic, consultative approach.
• Create robust process documentation, resolve stakeholder issues, and champion special projects as assigned.
• Understand and consistently adhere to all security guidelines to maintain strict data confidentiality.

• Minimum of two years of demonstrated experience in customer service or a related operational support environment.
• High school diploma or equivalent required; some college coursework is preferred.

salary: $21.32 - $21.33 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Skills

• Order Filling
• Coordination
• Excel
• MS Office
• Document Processing Specialist
• Customer Service
• Data Entry
• SOP Management
• Process Improvement
• Administrative Support

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan

(all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Experienced
• 2 years

Education

• High School