Document Processing Specialist

Ricoh Americas Corporation; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

Health Savings Account

Flexible Spending Account

Tuition assistance

Paid vacation

Job summary

Ricoh Americas Corporation seeks a Legal Senior Onsite Service Specialist in Columbus, OH to perform data entry, document extraction, and filing tasks across multiple court websites. The role requires strong presentation and telephone skills for customer service duties.

Responsibilities include using Adobe Acrobat, Microsoft Word, and case management systems to track workflow, with possible overtime and on-call support as needed.

Qualifications

• High school diploma or GED required.
• 1-2 years of related work experience preferred.
• Basic knowledge of Adobe Acrobat and Microsoft Word.
• Basic knowledge of Windows/Microsoft Office.

Responsibilities

• Data Entry of filing information for documents across multiple Court websites.
• Extracting documents from PDFs using Adobe Acrobat.
• Using Adobe Acrobat and Microsoft Word during filing of documents across Court websites.
• Use Case Management system to track incoming workflow.

Skills

Adobe Acrobat

Microsoft Word

Windows/Microsoft Office

Education

High school diploma or GED

Job description

Legal Senior Onsite Service Specialist

Provides operations functions in one or all the following areas: incoming mail, Data entry of party information to e-filing website, document extraction of court files utilizing Adobe Acrobat and Microsoft Word, uploading of court filings to e-filing website. Due to the higher level of presentation and telephone skills needed to perform Customer Service duties, employees performing this function are considered to be Senior Legal On-Site Services Specialist. This position reports directly to the Manager Site Operations or Site Manager, depending on site personnel configuration.

Job Duties and Responsibilities

• Data Entry of filing information for documents using a multitude of Court websites
• Extracting Documents from a pdf using Adobe Acrobat
• Using Adobe Acrobat and Microsoft Word during the filing of Documents using a multitude of Court websites
• Using Case Management system to track incoming workflow
• May perform filing duties in conjunction with specific customer requests.
• Answers customer questions regarding status or feasibility of job requests.
• Performs duties related to the receiving of materials.
• May require periodic overtime on nights and weekends, including off-hour emergency response.
• Uses all copier equipment, calculator, fax machine, postage meter and some PC.
• Performs filing duties, which may include 'purging' and archiving old documents.
• Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)

• Basic knowledge of Adobe Acrobat and Microsoft Word
• Basic knowledge of Windows/Microsoft Office
• Requires high school diploma or GED and 1-2 years of related work experience.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.

Benefits

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.