Document Processing Specialist

Ricoh USA, Inc.; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, life, and disability

401(k) retirement plan

Health savings account (HSA)

Flexible spending account (FSA)

Tuition assistance

Paid vacation and paid holidays

Job summary

Ricoh USA, Inc. seeks a Legal Senior Onsite Service Specialist to support filing operations, data entry for court filings, and document extraction using Adobe Acrobat and Word. The role emphasizes presentation and telephone skills and reports to Site Operations management.

Key duties include completing data entries, handling PDF documents, and tracking workflow in a case management system, with possible overtime for urgent requests.

Qualifications

• Basic knowledge of Adobe Acrobat and Microsoft Word.
• Basic knowledge of Windows/Microsoft Office.
• High school diploma or GED and 1–2 years of related work experience.
• May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh.

Responsibilities

• Data entry of filing information for documents using a multitude of court websites.
• Extracting documents from a PDF using Adobe Acrobat.
• Using Adobe Acrobat and Microsoft Word during the filing of documents via various court websites.
• Using a case management system to track incoming workflow.
• Performs filing duties in conjunction with specific customer requests.
• Answers customer questions regarding status or feasibility of job requests.
• Performs duties related to the receipt of materials.
• May require periodic overtime on nights, weekends, and off-hour emergency response.
• Uses copier equipment, calculator, fax machine, postage meter, and PC as needed.
• Performs filing duties, which may include purging and archiving old documents.
• Performs other duties as assigned.

Skills

Data entry

Adobe Acrobat

Microsoft Word

Presentation skills

Telephone skills

Education

High school diploma or GED

1-2 years of related work experience

Tools

Adobe Acrobat

Microsoft Word

Windows/Microsoft Office

Job description

Legal Senior Onsite Service Specialist

Provides operations functions in one or all of the following areas: incoming mail, data entry of party information to e‑filing website, document extraction of court files utilizing Adobe Acrobat and Microsoft Word, uploading of court filings to e‑filing website. The role requires a higher level of presentation and telephone skills and is considered a Senior Legal On‑Site Services Specialist. This position reports directly to the Manager Site Operations or Site Manager, depending on site personnel configuration.

Job Duties And Responsibilities

• Data entry of filing information for documents using a multitude of court websites
• Extracting documents from a PDF using Adobe Acrobat
• Using Adobe Acrobat and Microsoft Word during the filing of documents via various court websites
• Using a case management system to track incoming workflow
• Performs filing duties in conjunction with specific customer requests
• Answers customer questions regarding status or feasibility of job requests
• Performs duties related to the receipt of materials
• May require periodic overtime on nights, weekends, and off‑hour emergency response
• Uses copier equipment, calculator, fax machine, postage meter, and PC as needed
• Performs filing duties, which may include purging and archiving old documents
• Performs other duties as assigned

Qualifications (Education, Experience, And Certifications)

• Basic knowledge of Adobe Acrobat and Microsoft Word
• Basic knowledge of Windows/Microsoft Office
• High school diploma or GED and 1–2 years of related work experience
• May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh

About Us

Come create at Ricoh: we are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We aim to deliver outstanding customer experiences, drive innovation, and help partners succeed in a digital workplace.

Invest In Yourself

• Broad selection of medical, dental, life, and disability insurance options
• Retirement savings plan (401(k)), health savings account (HSA), and flexible spending account (FSA) investments
• Team‑member tuition assistance programs
• Paid vacation time and paid holidays annually
• Additional benefits to enhance health, wellness, and personal and professional development