Document Management Systems Administrator

Leidos; Martinsburg (WV); On-site; USD 59,000 - 107,000; Full time

Job summary

Leidos is seeking a Document Management Systems Administrator to support ATF imaging and scanning systems. The role centers on administration, configuration, and troubleshooting of IBML scanners and related imaging software, with focus on Windows, Linux, and SQL Server environments.

The candidate will collaborate with federal stakeholders and IT teams to ensure secure, efficient imaging workflows, provide technical documentation, and support lifecycle deployment while ensuring readiness for

Qualifications

• Bachelor’s degree with 2+ years of relevant experience or more years in lieu of degree.
• Strong troubleshooting and analytical problem-solving skills.
• Experience with Windows and Linux operating systems.
• SQL querying and scripting experience, including PostgreSQL and SQL Server.
• Basic XML understanding and document management familiarity.
• Excellent verbal and written communications.
• Willingness for after-hours and weekend maintenance, onsite or remote.

Responsibilities

• Configure, operate, and maintain IBML imaging systems and servers.
• Troubleshoot scanner hardware, firmware, and software and assist vendors.
• Monitor imaging systems, fix ingestion errors and trace failures.
• Collaborate with federal stakeholders, IT teams, and vendors on workflows.
• Provide clear status updates to contract and customer personnel at multiple levels.
• Ensure imaging technologies operate securely and efficiently.
• Assist with software upgrades, patches, and configurations.
• Monitor performance and maintain uptime and throughput.
• Write and maintain SOPs, documentation, and training materials.
• Support full lifecycle system development: planning, integration, testing, deployment.
• Provide Tier 2/3 support for imaging operations.
• Ensure compliance with federal IT security standards.
• Provide onsite troubleshooting and occasional after-hours support.

Skills

Troubleshooting

Windows

Linux

SQL

PostgreSQL

SQL Server

XML

Written/Verbal Communication

Education

Bachelor's degree

Tools

IBML Capture Suite

Job description

Description

Leidos has an opportunity within the Digital Practice Area for a Document Management Systems Administrator to support Federal Civilian ESA V contract for the Bureau of Alcohol, Tobacco, Firearms, and Explosives. The Document Management Systems Administrator will work to ensure successful delivery and customer satisfaction for ATF’s scanning and imaging systems in support of law enforcement, weapons tracing, and compliance missions. This role focuses on the administration, configuration, and troubleshooting of IBML scanners and associated imaging systems using ibmlCaptureSuite. The ideal candidate is a passionate troubleshooter and skilled communicator, technically inclined on Windows, Linux and SQL Server, and possessing a basic understanding and desire to expand their knowledge of imaging technologies and database management systems.

Primary Responsibilities

• Configure, operate, and maintain IBML high-speed document processing server and imaging systems.

• Perform troubleshooting and assist vendor with escalated troubleshooting of scanner hardware, firmware, and software issues.

• Monitor imaging systems and correct instances of ingestion errors, trace failures, and scanner support needs.

• Collaborate with federal stakeholders, IT teams, end-users, and vendors to support imaging workflows and meet performance requirements.

• Provide excellent, clear, and concise verbal and written communications and status to contract and customer personnel at multiple levels.

• Ensure that imaging technologies—including servers, networks, storage systems, and scanning software—are operating efficiently and securely.

• Assist with software upgrades, patches, and configuration changes for imaging systems.

• Monitor and analyze imaging system performance, ensuring optimal uptime and throughput.

• Write and maintain standard operating procedures, technical documentation, and training materials.

• Support full lifecycle system development efforts including planning, integration, testing, deployment, and verification/validation processes.

• Provide technical support and troubleshooting for imaging systems and perform routine and emergency maintenance, including occasional weekend and after-hours work.

• Support integration of scanners into enterprise document management and archival systems.

• Provide Tier 2/3 support for escalated issues related to document imaging operations.

• Ensure system compliance with federal IT security and operational standards.

• Provide onsite assistance and troubleshooting.

Basic Qualifications

• Minimum of a Bachelor’s and 2 years of relevant experience. Additional years of experience accepted in lieu of degree.

• Strong technical troubleshooting and analytical problem-solving skills.

• Some knowledge of both Windows and Linux operating systems.

• Intermediate experience with Structured Query Language (SQL) query and scripting.

• Familiarity with PostgreSQL and SQL Server.

• Basic understanding of XML and its applications.

• Excellent verbal and written communications.

• Familiarity with document management systems and workflows.

• Available for occasional after-hours and weekend maintenance, both onsite and remote.

• Must have a US Citizenship

• Must be able to obtain and maintain a customer specific Public Trust clearance.

• Lives within commuting distance (< 50 miles) of the Martinsburg, West Virginia office.

Preferred Qualifications

• Holds a DOJ or DOD clearance.

• Knowledge of ATF systems.

• General familiarity with Amazon S3 for storage integration.

• Experience with IBML Capture Suite for high-volume document processing.

• Knowledge of OmniScan Advanced Software, particularly in relation to Zeutschel scanning systems.

This position may be filled at more than one level based on the selected candidate’s education, experience, demonstrated capabilities, and the scope of responsibilities they are qualified to assume. Candidates will be considered for the level that most appropriately aligns with their qualifications and experience.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting

September 30, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

REQNUMBER: R-00193414

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.