Document Management Specialist

TEKsystems; United States; À distance; USD 20 000 - 29 000; Plein temps

Résumé du poste

Valeris is seeking a Document Management Specialist to ingest documents into OnBase and enter data into Valeris Lynk. The role focuses on timely, accurate processing per client SLAs and work instructions, ensuring proper categorization and data integrity across all ingested materials.

Responsibilities include escalating incomplete documents, communicating with Supervisors when OnBase is unavailable, and adhering to training deadlines while following all SOPs to maintain high quality standards.

Qualifications

• Document management and data entry into Valeris Lynk per work instructions.
• Identify missing or incorrect information within documents per program rules.
• Communicate trends of missing information to supervisors.
• Adhere to training deadlines and follow SOPs.

Responsabilités

• Ingest documents into OnBase and enter data into Valeris Lynk.
• Categorize documents in OnBase per program rules.
• Escalate incomplete/urgent documents per program rules.
• Escalate when OnBase is out of service.
• Escalate when document volume increases; assist with timely entry.

Connaissances

Document management

Document management system

call center

Description du poste

Document Management Specialist

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

The Document Management Associate is responsible for performing ingestion of documents into Valeris document management system, OnBase and the data entry of ingested documents into Valeris Lynk. The position is directly accountable for ensuring all documents are ingested and entered in a timely, accurate and efficient manner per the work instructions and client service level agreements.

Key Responsibilities

Document Management

• Ability to categorize documents into Onbase based upon document type received and pursuant to specific Program rules and work instructions
• Escalation of incomplete and urgent documents to the Supervisors in accordance with Program rules and work instructions
• Escalated communication to Supervisor at any time that Onbase is out of service
• Escalated communication to Supervisor at any time that a material increase of documents are received in queue so that the Supervisor can develop a plan to assist DMA with timely entry

Data Entry

• Accurate and efficient documentation of data from documents within Valeris Lynk in accordance with Program rules and work instructions
• Review and identification of information that is missing and/or incorrect within documents pursuant to Program rules and work instructions
• Communication of observed trends of missing information or other instances of non-conforming materials
• Reporting of Adverse Events/ Product Complaint inquiries received in accordance with Valeris client standard operating practices

On time adherence to training deadlines for all corporate policies and procedures

Ensure all SOPs are followed with consistency

Skills

Document management, Document management system, call center

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Morrisville, NC.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

Equal Opportunity Employer

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.