Document Imaging Analyst

0100 Mass General Brigham Incorporated; Somerville (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Records Imaging Clerk to support daily scanning and file room operations across sites. You will work with the HIM team to accurately process, analyze and scan patient medical record information, supporting treatment, payment, operations, or research needs.

This 100% onsite role at 121 Inner Belt Road, Somerville, MA 02143 requires attention to detail, strong organization, and good communication.

Qualifications

• High School Diploma or Equivalent required.
• 1-2 years digital/electronic document imaging experience preferred.
• 0-1 year Medical Office/Hospital/Managed Care experience preferred.

Responsibilities

• Processes, prepares, sorts and scans medical record documents into the document management system within specified time frames while meeting productivity and accuracy expectations.
• Analyzes the patient health record to identify misfiled or mislabeled documents, making certain all documentation scanned belongs in the appropriate patient's medical record.
• Prepares batches of documents according to established prepping guidelines by capture class which includes proper use of scanning separator sheets, patient identifiers on each document and capture class for scanning into the electronic document management system.
• Performs a quality assessment (QA) on all pages within a scanned batch making necessary edits before sending the batch to auto indexing in the document management system.
• Retrieves, delivers and returns records from various locations across Mass General Brigham sites including regular bulk deliveries between the medical record offsite storage warehouse, CRCC at 121 Inner Belt Road, Somerville and site locations within established turnaround times.
• Processes and updates requests for the paper record received via Epic work queues, pull lists and email.
• Performs a diligent search to locate all paper records requested with an understanding of how records are cataloged/indexed at the offsite storage warehouse for each of the Mass General Brigham locations.
• Using the offsite storage warehouse record tracking system, carefully orders and updates records for various Mass General Brigham sites ensuring the appropriate priority and delivery location are selected.
• Utilize image/scan on demand functionality according to established procedures as directed by Team Lead and/or Manager.

Skills

Attention to detail

Time management

Interpersonal skills

Excellent communication

Organizational skills

Education

High School Diploma or Equivalent

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for the daily functions of the department's scanning and file room operations. Working with various members of the HIM team to accurately and efficiently pick up, process, analyze and scan patient medical record information. Assists with retrieval, delivery and refiling of the hospital's paper medical record when needed for treatment, payment, operations, or research purposes for all Mass General Brigham sites.

Essential Functions

• Processes, prepares, sorts and scans medical record documents into the document management system within specified time frames while meeting productivity amp; accuracy expectations.
• Analyzes the patient health record to identify misfiled or mislabeled documents, making certain all documentation scanned belongs in the appropriate patient's medical record.
• Prepares batches of documents according to established prepping guidelines by capture class which includes proper use of scanning separator sheets, patient identifiers on each document and capture class for scanning into the electronic document management system.
• Performs a quality assessment (QA) on all pages within a scanned batch making necessary edits before sending the batch to auto indexing in the document management system.
• Retrieves, delivers and returns records from various locations across Mass General Brigham sites including regular bulk deliveries between the medical record offsite storage warehouse, CRCC at 121 Inner Belt Road, Somerville and site locations within established turnaround times.
• Processes and updates requests for the paper record received via Epic work queues, pull lists and email.
• Performs a diligent search to locate all paper records requested with an understanding of how records are cataloged/indexed at the offsite storage warehouse for each of the Mass General Brigham locations.
• Using the offsite storage warehouse record tracking system, carefully orders and updates records for various Mass General Brigham sites ensuring the appropriate priority and delivery location are selected.
• Utilize image/scan on demand functionality according to established procedures as directed by Team Lead and/or Manager.

Qualifications

Education High School Diploma or Equivalent required

Licenses and Credentials

Experience Digital/Electronic Document Imaging Experience 1-2 years preferred or Medical Office/Hospital/Managed Care Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Organized, detail oriented, and work well in time sensitive situations.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills are necessary.
• Able to work independently and in a group/team setting.
• Ability to perform repetitive tasks for extended periods of time while maintaining a high level of concentration.

Additional Job Details (if applicable)

• Monday – Friday, 8am-4:30pm schedule
• This is a 100% onsite position at 121 Inner Belt Road Somerville, MA 02143
• Remote Type Onsite Work Location 121 Innerbelt Road
• Scheduled Weekly Hours 40
• Employee Type Regular Work Shift Day (United States of America)
• Pay Range $19.81 - $28.30/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives.

Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.