Document Creation and Control Technician

WITRON Group; Belvidere (IL); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Bonus opportunities

Health insurance

401(k) company match

Vision insurance

Life insurance

Job summary

WITRON Group in Illinois is seeking a Document Creation and Control Technician to maintain documentation integrity and ISO compliance across facilities. You will develop documents and reports per guidelines and collaborate with the team.

The role requires attention to detail, ability to manage multiple priorities, effective communication, and familiarity with MS Office and SharePoint. Travel up to 30% expected.

Qualifications

• Minimum 2 years of relevant experience in document control or related role.
• Proficiency with MS Office applications, especially Word and Excel.
• Experience with SharePoint for document management and collaboration.
• Strong attention to detail and commitment to quality.

Responsibilities

• Develop documents and reports per company guidelines and ISO standards.
• Maintain and improve documentation in the SharePoint system.
• Collaborate with the documentation team on projects.
• Support facilities with documentation needs and compliance.
• Train management and IT staff on document creation and management processes.
• Ensure safety regulations are followed and participate in health and safety programs.
• Travel up to 30% as required.

Skills

2+ years experience

MS Office

Analytical skills

Detail-oriented

Time management

Adaptability

Communication

Teamwork

Stakeholder management

ISO 9001 knowledge

Education

Certificate or Diploma in Computer Science or Information Systems

Tools

SharePoint

Job description

Document Creation and Control Technician

We offer you:

• (3) Bonus opportunities
• Health insurance, AD&D
• 401(k) retirement savings plan with company match
• Full vision insurance coverage
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Leave of absence support program
• Critical illness insurance
• Hospital indemnity insurance
• Legal insurance
• Discounted gym memberships
• Discounts on services/products
• Blue365 health & wellness discounts
• Employee Assistance Program

Your role in our team:

As a Document Creation and Control Technician, you will be a key contributor to maintaining the integrity and efficiency of our documentation processes. Your role ensures that all documents meet company standards, regulatory requirements, and ISO guidelines, supporting operational excellence across our facilities.

You demonstrate exceptional attention to detail and accuracy, ensuring all documentation meets the highest standards of quality. You are adaptable and thrive in a dynamic environment where priorities can shift quickly. Strong organizational and time management skills enable you to manage multiple tasks effectively, while clear and professional communication allows you to build positive relationships with colleagues and stakeholders. You approach challenges with a solution-oriented mindset and maintain a commitment to continuous improvement. Your ability to combine precision, adaptability, and collaboration will make you a valuable contributor to the success of our documentation processes.

Qualifications:

• Certificate or Diploma in Computer Science or Information Systems

Skills/Experience Required:

• Minimum of 2 years of relevant experience
• Advanced proficiency in Microsoft Office applications (Word, Excel with VBA, Outlook)
• Experience with Microsoft SharePoint
• Detail-oriented with a strong focus on quality
• Excellent time management and organizational skills, ability to adapt and manage multiple priorities in a dynamic environment
• Comfortable working in a fast-paced setting, performing repetitive tasks, and sitting for extended periods
• Strong analytical and problem-solving skills
• Effective written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Ability to build and maintain relationships with stakeholders, including managers, supervisors, and local control center personnel
• Knowledge of ISO 9001 standards is an asset

Key Responsibilities:

• Develop documents and reports in accordance with company guidelines and ISO standards
• Maintain and improve WITRON documentation as required
• Collaborate with the documentation team on projects
• Support facilities with documentation needs
• Train management and IT personnel on document creation and management processes
• Organize and manage WITRON SharePoint infrastructure
• Provide support for issues related to communication systems (MS Outlook, Teams, local servers)
• Recommend opportunities for improving tool efficiency and identify better alternatives
• Ensure compliance with safety regulations and maintain a clean, safe work environment, actively participate in health and safety programs
• Travel up to 30% as required
• Perform other related duties and projects as assigned

Pay Rate:

Hourly position: competitive compensation based on experience and qualifications