Document Control Technician

Crane Company; Marion (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Crane Company is seeking a Document Technician responsible for creating, managing, tracking, and storing the company’s documents. You will scan, image, organize and maintain records to meet customer needs and adhere to the company’s procedures.

You will support quality improvement initiatives per IATF 16949 2016, assist with meeting minutes, training, and general administrative tasks as needed. Strong attention to detail and effective communication are essential.

Qualifications

• Must have strong attention to detail and ability to manage multiple documents and tasks.
• Ability to communicate effectively with all levels of staff and external partners.
• Experience handling documents in a QA/ISO environment and using document control procedures.

Responsibilities

• Oversee, maintain, and improve the company’s document program.
• Prepare customer documentation and data books as required.
• Manage document change control and maintain the Doc Record Database.

Skills

Attention to detail

Effective communication

Time management

Self-directed

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Office

Job description

Position Summary

Responsible for creating, managing, tracking, and storing the company’s documents. They scan, image, organize and maintain documents, adhering to the company’s document records and control procedures. Additionally, they archive inactive records in accordance with the records retention schedule. Most commonly, the position requires the retrieval of documents from suppliers, customers, and employees to prepare documentation packages (i.e., Material Test Reports, Non-Destructive Test Reports, Paint Reports, etc.) as required by the customers purchase order(s), all while organizing these in a timely manner to meet the customer’s needs. As required, the document technician creates new templates and updates procedures. Infrequently, helps Quality Manager with meeting minutes, training employees on records and/or documentation and assists with administrative tasks as needed. Lead/Support quality improvement initiatives as per IATF 16949-2016 to achieve set sigma level for value stream. Guide production team on issue resolution using knowledge relevant to your department specialties.

Principle Duties (includes, But Is Not Limited To)

• Oversee, maintain, and improve company’s document program.
• Preparing customer documentation (i.e., 3.1’s, customer data books, Material Test Reports, etc.).
• Responsible for company’s document change management program.
• Oversee and Maintain Company’s Doc Record Database.
• Oversee and Maintain Company’s Web_Certs Folder.
• Ensure all customer related documents are loaded to portals as required.
• Review final customer documentation package for compliance to customer compliance.
• Review PED/UKCA Orders for compliance to requirements.
• Notify internal owners of special requirements (i.e., NACE, MT, PT, etc.).
• Work with External Inspectors as needed.
• Available to assist in other departmental responsibilities as needed.
• Participate in quality improvements as per IATF 16949 2016 ensure to complete toll gates for DFMEA, PFMEA, Control Plan, MSA, Process capability study for in house process.
• Ensure requirements of relevant standards like ISO 9001-2015, PED 2014/68/EU, API Spec. Q1, API 6D, etc. are being consistently met and improved.

Essential Qualifications / Experience

• Associate degree in business, engineering, QA discipline, or related field.
• Unimpeachable ethics.
• Must be self-directed, an independent thinker, and have strong attention to detail.
• Effective communicator will all levels of associates.
• Strong organizational and time management skills to ensure timely completion of projects.
• Extensive experience with Microsoft Office applications (Word, Excel, Access, PowerPoint).

Preferred Qualifications/Experience

• Bachelor’s degree in business, Engineering, QA discipline, or related field.
• Document control software experience (implementation a plus)
• Working experience with external auditors and ISO9001

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.