Document Control Specialist

Watson-Marlow - North America; Harvard (MA); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

401K match

Parental leave

Fertility benefits

Time off

Volunteer days

Healthcare plans

Job summary

Watson-Marlow Fluid Technology Solutions, part of Spirax Group, seeks a Document Control Specialist at the Devens, MA site. You will own controlled documentation and manage the training program to ensure audit readiness and regulatory compliance.

Working with Quality, Manufacturing, Engineering and Supply Chain, you will connect document changes to training needs, drive improvements, and support internal and external audits.

Qualifications

• Hands-on document control in regulated environments.
• Experience coordinating or supporting training programs.
• Experience with electronic document/quality management systems.
• Understanding how document control links to regulatory compliance.
• Clear, professional communication with SMEs and cross-functional teams.
• Highly organized with strong attention to detail.
• Independent worker with ownership mindset.
• Comfortable supporting internal and external audits.
• Continuous-improvement mindset to strengthen processes.
• Collaborative, service-oriented attitude.
• Experience in highly regulated manufacturing environments (medical, aerospace, pharma, etc.).
• Familiarity with linking document changes to training requirements within a formal quality system.

Responsibilities

• Ensure accuracy and availability of controlled documentation across the Devens site.
• Manage document control and training systems to support audits and quality.
• Coordinate documentation and training with Quality, Manufacturing, Engineering, and Supply Chain.
• Serve as Site Training Coordinator to keep training current and audit-ready.
• Link document changes to training needs to smoothly implement updates.
• Support internal, customer, and third-party audits.
• Provide guidance to SMEs and document owners for compliant docs.
• Monitor KPIs and drive timely reviews and approvals.
• Collaborate with Quality & Compliance Manager as site expert.
• Contribute to continuous improvement and operational excellence.
• Support customer trust with high-standard documentation and training.

Skills

Document control

Training coordination

Quality management system

Audits

Regulatory compliance

Cross-functional collaboration

Attention to detail

Tools

EDMS

Job description

Job Title: Document Control Specialist

Location: WMFTS - USA - Supply - Devens, MA

Location Type: On-Site

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This Role Will Focus On

Who We Are

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Role Summary

We are in search of a dedicated and experienced Document Control Specialist to enhance our dynamic and collaborative environment. In this dual role, you will be a cornerstone of the Devens site’s Quality Management System, ensuring both robust document control and an effective, compliant site training program that supports safe, consistent, and high‑quality operations.

You will play a critical role in maintaining the accuracy and integrity of controlled documentation while also acting as the Site Training Coordinator, helping ensure employees are properly trained on current procedures and quality requirements. Your work will have a direct and visible business impact supporting audit readiness, regulatory compliance, operational efficiency, and workforce capability. By connecting document changes with training needs, you will help teams adopt updates smoothly and confidently, reducing risk and enabling continuous improvement.

Working closely with the Quality & Compliance Manager, department leaders, subject‑matter experts, and cross‑functional teams, you will serve as a trusted partner who brings structure, clarity, and reliability to both document and training systems. This role is ideal for someone who enjoys ownership, understands how strong systems support real‑world operations, and is motivated by ensuring people have the right information and training to do their jobs well from day one.

What You’ll Be Doing

• You will ensure the accuracy, integrity, and availability of controlled documentation, enabling teams across the Devens site to operate safely, efficiently, and in compliance with regulatory and customer requirements.
• You will manage and continuously strengthen the site’s document control and training systems, directly supporting audit readiness, quality performance, and business continuity.
• You will act as a key partner to Quality, Manufacturing, Engineering, and Supply Chain teams, coordinating documentation and training activities that keep operations aligned and effective.
• You will serve as the Site Training Coordinator, ensuring employees are trained on current procedures and quality requirements, and that training status is visible, accurate, and audit‑ready.
• You will connect document changes to training needs, helping the organization smoothly implement updates while minimizing risk and disruption.
• You will support internal, customer, and third‑party audits, confidently responding to documentation and training‑related inquiries and demonstrating system effectiveness.
• You will provide guidance and coaching to subject‑matter experts and document owners, enabling clear, consistent, and compliant documentation across functions.
• You will monitor and improve document and training performance indicators, using data to drive timely reviews, approvals, and continuous improvement.
• You will collaborate closely with the Quality & Compliance Manager, acting as a trusted site‑level expert in document control and training governance.
• You will contribute to continuous improvement initiatives, strengthening processes that support operational excellence, scalability, and regulatory confidence.
• You will play a visible role in supporting customer trust, ensuring that documentation and training consistently reflect the high standards expected of the Devens site.
• Other duties as assigned

Who You’ll Be Working With

• You will work closely with internal stakeholders across Quality, Manufacturing, Engineering, Supply Chain, and Operations, partnering regularly with subject‑matter experts and document owners to ensure documentation and training accurately reflect site processes and quality expectations.
• You will interface with external stakeholders such as auditors, customers, and certification bodies, responding confidently to documentation and training‑related inquiries and demonstrating the effectiveness of site systems.
• You may coordinate with corporate or global quality counterparts, aligning site‑level document control and training practices with broader organizational standards and expectations.

This is what you’ll need to be successful in this role

• You bring solid, hands‑on experience in document control within a regulated or quality‑driven environment, where accuracy, consistency, and compliance are essential to day‑to‑day operations.
• You have experience coordinating or supporting training programs, ensuring people are trained on current procedures and that training records are accurate and audit‑ready.
• You are comfortable working within an electronic document and/or quality management system, and can adapt quickly to established tools, workflows, and governance expectations.
• You understand how document control and training systems support regulatory compliance, customer confidence, and operational effectiveness, even if your experience comes from a different regulated industry.
• You communicate clearly and professionally, enabling you to work effectively with subject‑matter experts, supervisors, and cross‑functional teams.
• You are highly organized and detail‑oriented, able to manage multiple priorities while maintaining accuracy and follow‑through.
• You are confident working independently, taking ownership of document and training processes while knowing when and how to elevate issues collaboratively.
• You’re comfortable supporting internal and external audits, responding to questions with clarity and demonstrating system effectiveness.
• You approach problems with a continuous‑improvement mindset, looking for practical ways to simplify, strengthen, and sustain document and training processes.
• You bring a collaborative, service‑oriented attitude, recognizing that strong systems enable others to perform their roles safely and effectively.
• Experience in a highly regulated manufacturing environment (e.g., medical device, aerospace, automotive, pharmaceutical, food, packaging, or similar).
• Familiarity with linking document changes to training requirements within a formal quality system.

This position offers a salary range of (USD 50,000.00 - 74,000.00 Salaried). Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
• Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
• Fertility Assistant Program: Fertility Benefits to support you on your journey to building a family. It may include IVF, genetic testing, and other fertility‑related services.
• Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well‑being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
• And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well‑being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments .

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single‑use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.