Document Control Specialist

Actalent; Franklin (MA); On-site; USD 2,480,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO / Paid time off

Transportation benefits

Job summary

Actalent in Franklin, MA is seeking a contract-to-hire document control specialist to maintain MasterControl procedures and resolve admin and end-user issues. You will implement upgrades, train staff and ensure secure, compliant document storage.

Collaboration with multiple departments ensures quality records stay accurate and accessible. The role requires an associate degree in sciences with 6+ months of data entry or document control experience and familiarity with QMS systems.

Qualifications

• Associate's degree in the sciences.
• 6+ months of data entry, database management, and/or document control experience within a life science/biotech company.
• Experience with QMS systems.

Responsibilities

• Maintain and update MasterControl procedures.
• Resolve Subsystem Administrator and end-user issues within MasterControl.
• Assist with implementing new modules or upgrades in MasterControl.
• Train employees on MasterControl usage and approved processes.
• Coordinate with departments to ensure secure storage and maintenance of controlled documents.
• Communicate with staff regarding quality documents and resolve discrepancies.
• Collaborate with managers, laboratories, and operations to support business needs.

Skills

Document control

Quality assurance

Gmp

Laboratory

Data entry

Batch record

qms

Education

Associate's degree in the sciences

Tools

SAP

SOP

Job description

Description

Help maintain and update procedures relevant to the use and maintenance of MasterControl. Resolve Subsystem Administrator (e.g. Document Module Sub Admin, Training Module Sub Admin, etc.) and end-user issues within MasterControl (via the use of MasterControl Technical resources as needed). Ensure efficient operation of MasterControl modules, evaluate and recommend process improvements/relevant upgrades as needed. Create and maintain MasterControl users/permissions Assist with the implementation of new modules or upgrades within MasterControl. Train employees on MasterControl use, including acceptable use according to approved processes and procedures. Perform various duties in the Document Control process according to the company's SOPs relating to the life-cycle of Quality documents, associated records and training. Coordinate with all departments of the company in order to ensure the safe and secure storage and orderly maintenance of controlled documents. Responsible for prompt and professional communication with staff regarding quality document matters. Confer with document originators to resolve discrepancies and compile required changes to documents. Maintain master files of hard and electronic copies of procedures and related documents. Collaborates with department managers, laboratory teams, and operations to support business needs. Other duties assigned by management.

Skills

Document control, Quality assurance, Gmp, Laboratory, Data entry, Batch record, qms, Sap, Sop

Top Skills Details

Document control,Quality assurance,Gmp,Laboratory,Data entry,Batch record,qms

Additional Skills & Qualifications

Associate's degree in the sciences 6+ months of data entry, database management, and/or document control experience within a life science/biotech company Experience with QMS systems

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Franklin, MA.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Franklin,MA.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.