Document Control Associate

Zoetis; Charles City (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Zoetis in Iowa seeks a Document Control Associate to support day-to-day document control activities, ensuring timely release of batch records and BRPs while maintaining QA alignment for regulatory-ready documentation. The role prioritizes accuracy, organization, and cross-functional teamwork to keep records compliant and audit-ready across sites.

The position emphasizes electronic system management, record archiving, and collaboration with production.

Qualifications

• Two years college education or equivalent experience.
• Understanding of governing regulations and how they apply to the business.
• Skills promoting organization, teamwork, innovative thinking, attention to detail and quality.
• Understanding of the job functions and responsibilities of Document Control (as per departmental policies/procedures, qualifications).
• Background in Document Control or a basic understanding of the operations and paperwork flow of the business.
• Computer experience with Outlook, Word, Excel, Access, Adobe Acrobat and SAP

Responsibilities

• Release documents for regulatory compliance (BRPs/Passbills) and batch records.
• Issue and reconcile controlled documents according to production work schedules.
• Finalize and promote documents into the electronic system (Veeva Vault).
• Archive and file batch records, logbooks, master documents and misc. records.
• Coordinate document requests for regulatory inspections and audits.
• Cross-train in all aspects of Document Control functions.
• Participate in the on-call schedule for the department.
• Lifting up to ~50 lbs as needed.

Skills

Communication skills

Attention to detail

Organizational skills

Teamwork

Innovative thinking

Education

Two years college education or equivalent experience

Tools

SAP

Adobe Acrobat

Outlook

Word

Excel

Access

Job description

Role Description

This Document Control Associate position is responsible for the day-to-day functions required of the department. Provide updates to QA Team Lead on progress of personal objectives and bring forward any deficiencies or issues identified within the specific areas of responsibility.

Position Responsibilities

• Know the governing regulatory agencies and an understanding of the regulations for those agencies as related to Document Control.
• Day-to-day functions include, but are not limited to:
• Completion of release documents for the EU (Batch Release Protocols (BRPs) / Passbills)
• Issuance and reconciliation of controlled documents according to production work schedules (batch records, Veeva Vault documents, logbooks)
• Finalizing of controlled documents (batch records, Veeva Vault documents)
• Promoting documents into an electronic system (batch records, Veeva Vault documents)
• Typing of necessary documents
• Revision of department policies, procedures and logbooks
• Archival and scanning of completed batch records, raw material packets
• Archival of logbooks, master documents and misc. records.
• Filing
• Retrieval of records from archives for manufacturing, complaints and inspections
• Reconcile paperwork from manufacturing into Document Control files
• Destruction of documents after reaching retention period
• Back-up duty includes release of semi-finished goods, antigens, seeds and medias.
• Promotes teamwork and promotes innovative thinking to continuously identify and implement improvements, while managing the workload, objectives, and individual development.
• Exhibits strong communication skills to coordinate needs with production colleagues
• Exhibits strong attention to detail and ability to perform tasks right first time.
• Exhibits organizational skills necessary to manage projects and maintain collaboration and consistencies between sites.
• Issue status reports to all departments as outlined in standard operating procedures (SOPs).
• Ensure documents requested for regulatory inspections are provided in a timely manner.
• Manages own time to guarantee through-put of documents to ensure there is not a backlog and make risk-based decisions without a team leader present
• Cross-train in all aspects of Document Control functions
• Participate in the on-call schedule for the department
• Lifting of up to ~50 is required

Education and Experience

• Minimum of two years college education or equivalent experience.
• Previous experience with the governing regulations and understanding of how those regulations apply to the business.
• Skills promoting organization, teamwork, innovative thinking, attention to detail and quality.
• Understanding of the job functions and responsibilities of Document Control (as per departmental policies/procedures, qualifications).
• Background in Document Control or a basic understanding of the operations and paperwork flow of the business.
• Computer experience with Outlook, Word, Excel, Access, Adobe Acrobat and SAP

Physical Requirements

• Extensive computer work is necessary for this position.
• Long periods of sitting may be required.
• Ability to lift 50lbs.
• Must be able to walk, sit, or stand for long periods of time.
• Must be able to reach above shoulder level, bend/stoop, kneel, push/pull, and handle/grip frequently.
• Must be able to work scheduled 40 hours with the ability to work overtime as needed.
• Regular reaching, bending, stooping, and twisting
• Repetitive motion and substantial movement of the wrists, hands, and/or fingers

Full timeRegularColleague